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Metrofuser ServicePLUS Training


BTA members receive a 10 percent discount

Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its eastern and western distribution hubs including fusers, maintenance kits, boards and paper-handling assemblies. For more information, visit www.metrofuser.com.

Metrofuser's ServicePLUS Training is a compilation of the collaborative disciplines of parts theory, service management and general printer repair. Classes will provide students with hands-on, real-life scenarios that will challenge them to repair everything possible for each technology element. Students break it, fix it, install it, troubleshoot it, upgrade it and deploy it. That's how Metrofuser's ServicePLUS Training sets a new standard in printer technology training, becoming an essential element of your technician's professional and technical development.

Students can attend up to five consecutive days of courses, with pricing discounts based on the number of courses.

To register for any of the Metrofuser training courses listed below, click here.

Day 1: Color Laser Theory and Troubleshooting
This is a class for the beginning technician. This class will cover: a brief history of color laser printing technology with an introduction to major manufacturers' equipment; theory of color laser technology with an emphasis on major component differences; major components; high mortality parts; evolution of design and industry terminology; basic troubleshooting; use of manuals and reference guides; diagnosing multiple trouble codes; color print defects; use of flowcharts; P.O.S.T. reset codes; maintenance menus; and customer communication skills.

Day 2: HP Color LaserJet 4600/4650/5500
This is a class for a novice technician. This class will cover: the theory of operation; differences in models; high mortality parts; engine-specific troubleshooting; maintenance; resets; and disassembly/reassembly.

Day 3: HP LaserJet 4200/4300/4250/4350
This class will cover: the theory of operation of the engine type, with emphasis on the differences in each model; engine specifications, resets, duty cycle and pin codes; any applicable service notes and service problems with each model will be emphasized to reduce call backs; navigation of menus and pertinent settings; complete teardown and rebuild of machine. All machines are working at teardown and will be working at the end of class.

Day 4: HP LaserJet 9000/9050
This is a class for a novice technician. This class will cover: theory of operation; differences in models; high-mortality parts; engine-specific troubleshooting; maintenance; resets; and disassembly/reassembly.

Day 5: HP LaserJet 4014/4015
This class will cover: the theory of operation of the engine type, with emphasis on the differences in each model; engine specifications, resets, duty cycle, and pin codes; any applicable service notes and service problems with each model will be emphasized to reduce call backs; navigation of menus and pertinent settings; complete teardown and rebuild of machine. All machines are working at teardown and will be working at the end of class.

Tests are not open book. Students are expected to retain the information provided.

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