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Jan. 5, 2016
Issue No. 482

There are a lot of recruiters out there who say they know the copier/MSP/MNS channel, but nobody knows it like Copier Careers.

Happy New Year from all of us at Copier Careers! Now is the time to look back on what we learned in 2015. We surveyed a total of 17,497 industry professionals in 2015 to provide a snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how well their needs are aligning with the needs of their employers. Make 2016 great with this valuable resource!

More than Resumes, Candidates®

Learn more about how Copier Careers can help move your business forward. Visit or call (888) 733-4868.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Welcomes Two New Members

3D Systems to End-of-Life the Cube, its Entry-Level Consumer 3D Printer
3D Systems has announced that it will discontinue production of its $999 consumer 3D printer, the Cube.

ECi Announces Integration Between DDMS & ComplyRight Solutions
ECi Software Solutions has announced a Private Supply Network (PSN) integration between its DDMS software for office products dealers and the ComplyRight compliance line of products focused on the areas of human resources, labor law and tax solutions.

Print Tracker Welcomes Rick Church to the Development Team
Print Tracker has announced the addition of Rick Church to the company's software engineering team.

Distribution Management Expands Distribution Center Capacity in Northeast
Distribution Management (DM) has expanded its Carlisle, Pennsylvania, distribution center to support demand in the Northeast region.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "Name Your Price & Get It"
The most difficult conversations that salespeople have center on price; too many salespeople find themselves giving away price unnecessarily. They do this because of fear and lack of understanding. Worse, most salespeople actually initiate the customer's price-cutting strategies without even realizing it. In this webinar, Troy Harrison of Troy Harrison & Associates will help salespeople understand how to hold prices and profit. For more information or to register online, click here.
MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak, president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will be three one-hour, one-on-one coaching sessions in addition to the online training sessions. During these sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here.
ProFinance 2.0 - Owings Mills, Maryland
Over the last 14 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
18-19Spring Break - A BTA district event hosted by BTA Southeast - New Orleans, Louisiana
Are you embracing the managed IT services opportunities within your customer base — or are you leaving money on the table while risking having your customers stolen by the competition? With a focus on managed IT services, the Spring Break event will help you better prepare your dealership to claim a greater share of this burgeoning opportunity. The event will feature a keynote session by Steven Shepard of Shepard Communications Group, a dealer panel focused on managed services, and seven additional educational sessions presented by industry experts. In addition, there will be time to visit with 40-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. The event will wrap up with a tour of the National World War II Museum and dinner at the museum's restaurant. BTA member dealers receive 2-for-1 registration! For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The January issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

Buyers Lab: The Industry Resource

Are you curious about vendor success stories from 2015 and their plans for 2016? Want to know how a specific dealership is differentiating itself in its region and how it continues to grow? Did you miss a dealer meeting or trade show, but need to find out what happened from an unbiased source? BLI's experienced staff of analysts has you covered — on both the hardware and software sides.

Visit to check out the latest strategy session and dealer profile articles picked by BLI's editors. BTA member dealers also receive a 20-percent discount on new bliQ subscriptions.

For more information on other BTA member benefits, visit

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BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.