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Jan. 7, 2014
Issue No. 382




Dealers: Register by January 15 and you will be entered into
a drawing for a chance to win a 16GB iPad Air.

There are a lot of recruiters out there who say they know the copier/MFP business. But nobody knows it like Copier Careers.

For almost 30 years, Copier Careers has dedicated itself exclusively to helping independent copier/MFP dealerships find the experienced staff they need to stay ahead of the curve. When color was introduced, Copier Careers was there. When analog gave way to digital, we were there. When standalone machines were replaced by networked devices, we were there. When "pushing boxes" was replaced with solution sales, we were there. When new software was introduced into the back office, we were there. While other recruiters have come and gone, Copier Careers has stayed the course. Our company is in it for the long haul, just like you.

New Year ... New Goals.

Take a look back at the reflection of responses from nearly 17,000 participants of the Copier Careers 2013 Salary Surveys to help set your objectives for 2014. Read and download Salary Surveys at http://www.copiercareers.com/salary_surveys.shtml.

More than Resumes, Candidates®

Learn more about how Copier Careers can help move your business forward. Visit www.copiercareers.com or call (888) 733-4868.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Welcomes Nine New Members

BTA's FIX Workshop Scheduled for Feb. 13
On Feb. 13 in Orlando, Fla., the Business Technology Association (BTA) will present the FIX: Cost Management for Service workshop as a front-runner to the Winter Break district event, hosted by BTA Southeast.

Canon Launches Updated Managed Document Services Program
Canon U.S.A. Inc. has unveiled an updated, end-to-end program to deliver Canon managed document services (MDS).

Distribution Management & Supplies Network Reposition for Growth
Distribution Management (DM) has announced a realignment of its wholesale distribution branch, Supplies Network, under its umbrella to better position the companies for future growth and new ventures.

Canon Unveils New imageCLASS Printer
Canon U.S.A. Inc. has announced the imageCLASS LBP6030w printer, a compact, reliable black-and-white laser printer that combines wireless functionality and a seamless, intuitive user experience.

Click here for all recent BTA Hotline articles.

Jan.
15
BTA MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak, president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will be three one-hour one-on-one coaching sessions in addition to the online training sessions. During these coaching sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here. For more information or to register online, click here.
23Building My Business Webinar: "What Does Good Look Like Now?"
The office technology industry model for success has been the key to improving dealer performance over the years. Now, as managed print and managed services continue to grow, the model is more important than ever. Are you looking to maximize performance in today's changing world? In this webinar, John Hey and Todd Johnson of Strategic Business Associates will review the model along with the strategies and practices being employed by the most profitable dealerships in the industry today. For more information or to register online, click here.
Feb.
13
FIX: Cost Management for Service - Orlando, Fla.
Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches you how to compute the cost of your service labor hour (service burden rate) and improve your overall service department profitability. Workshop instructors Ronelle Ingram and Rock Janecek will cover proven management and customer service programs to improve morale within your service department. Those struggling with MPS and IT issues can learn new management skills to help transition your staff to the realities of solution-based servicing. This is a highly interactive, energetic classroom experience. Attendees to the Feb. 13 workshop receive FREE registration to Winter Break. For more information or to register online, click here.
14-15Winter Break - A district event hosted by BTA Southeast - Orlando, Fla.
BTA Southeast will host its annual spring district event, open to BTA members and non-members from across the country, on Feb. 14-15, 2014, at the Walt Disney World Swan in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Mason Olds of Canon U.S.A. Inc., five additional educational sessions presented by industry leaders and a dealer panel focused on business transformation. In addition, there will be time to visit with 30-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will travel to Epcot to spend the evening at the park. For more information or to register online, click here.
20Building My Business Webinar: "How Does the Affordable Care Act Affect Your Dealership?"
Google "Affordable Care Act" or "Obamacare" and you can easily get overwhelmed with articles, interviews, editorials and blog talk on this controversial law. In this webinar, Jim Kahrs of Prosperity Plus Management Consulting Inc., will provide you a better understanding of the new health-care reform act and a more concrete idea as to its impact on your dealership in 2014. For more information or to register online, click here.
March
11
BTA MPS Survival Guide Workshop - Las Vegas, Nev.
What does it take to survive — even thrive — in the transition to a profitable MPS model for your business? What are your solution options for an MPS model? Which one fits best based on your company's capabilities and assets? How do you build a solid business plan for MPS that will result in a growing, profitable business for you well into the future? How do you compensate your sales organization for your MPS solution offering? Join Doug Johnson of Supplies Network for an interactive, hands-on workshop where your questions will be answered and more. This workshop will cover the various program options available in the market today, explore the resource and skill requirements for each, and highlight the financial impacts of an MPS business model on your current business. For more information or to register online, click here.
11-13ITEX 2014 National Conference and Expo - Las Vegas, Nev.
BTA Members: Use promo code B300Ewhen registering for $100 off All Access and Main Conference Passes. Be sure to stop by BTA's booth, #242, to pick up your invitation to the Top of the Rio BTA Dealer Member Appreciation Reception. For more information or to register online, click here.
12Top of the Rio: The BTA Dealer Member Appreciation Reception at ITEX 2014 - Las Vegas, Nev.
Join your fellow BTA member dealers for food, drinks, networking and a great view of the Las Vegas Strip from the VooDoo Rooftop Nightclub atop the Rio All-Suite Las Vegas Hotel and Casino. For more information, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The January issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.


Click here to view the magazine online.

Click here for the Office Technology archives.


BTA District Events

BTA will host five educational and networking events in 2014, featuring presentations by leading industry experts. BTA members receive discounted registration to all of 2014’s district events.

For more information, visit www.bta.org/DistrictEvents.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.


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