Jan. 15, 2013
Issue No. 333


Crawford Thomas, a nationwide, full-service sales recruitment firm that specializes in the recruitment of office automation sales reps, MPS reps, PPS, sales managers and support staff, is proud to offer discounted recruitment/staffing services to all BTA members.

As one of the only large recruiting firms that really understands the office automation industry, it's no wonder that OEMs and dealers coast-to-coast depend on Crawford Thomas' 40-plus in-house recruiters to deliver top talent.

Crawford Thomas makes Fortune 500 recruitment services available to all sales organizations, regardless of their size or hiring volume.

Featuring the following BTA member discounted options:

  • Low-cost executive sourcing — all roles (job postings and powerful sourcing)
  • Contingency recruitment — techs, AEs, MPS reps, management, executive leadership
  • Retained search — Dedicated recruiters, unlimited hires for one low cost
  • Additional services include: background process outsourcing, drug tests, hiring-process design, recruitment training, HR consulting, succession planning, employee handbooks/policies, HRIS consulting, compensation and performance management

Please e-mail info@crawfordthomas.com or call (888) 649-6616 for information that may be helpful to your recruitment needs.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

Canon Launches imageRUNNER ADVANCE C2200 Series
Designed for busy workgroups that demand efficient workflow in a compact space, the new imageRUNNER ADVANCE C2200 series of color MFPs from Canon U.S.A. Inc., allows users to gather, organize and disseminate information to help them meet the unique needs of their office environments.

Top 10 Equipment Acquisition Trends for 2013
The Equipment Leasing and Finance Association (ELFA) has revealed its top 10 equipment acquisition trends for 2013.

Konica Minolta Acquires DocuSource
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has acquired DocuSource, a dealership headquartered in Cerritos, Ca., to increase Konica Minolta's document management systems, solutions and services in the southern California region.

InfoTrends Study Uncovers Inkjet Printing Potential
InfoTrends has completed a new study titled, "Is Inkjet Printing Technology Ready to Transform the Office Printing Environment?"

Industry Leaders Converge in Scottsdale for Executive Connection Summit
Hundreds of print and imaging industry leaders are meeting Jan. 22-24, 2013, in Scottsdale, Ariz., for Technology United's Executive Connection Summit to learn about and discuss the technologies, trends and best practices that are driving and transforming the industry.

LEAF Welcomes a Hero Home
LEAF Commercial Capital Inc. (LEAF) is pleased to welcome Commander Michael Wojciechowicz back to his role as tax director, after a two-year absence in the service of our country.

Ricoh Unveils SP 8300DN Laser Printer
Ricoh Americas Corp. has announced its SP 8300DN monochrome laser printer.

Click here for all recent BTA Hotline articles.

ProFinance 2.0 - Orlando, Fla.
Over the last 10 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software and managed print services (MPS), the business has changed — and ProFinance has changed with it. Taught by John Hanson and John Hey of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. As a front runner to the Winter Break district event, ProFinance 2.0 attendees receive free registration to the event. For more information or to register online, click here.
BTA Field Service Foundations Workshop - Orlando, Fla.
The BTA Field Service Foundations Workshop is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. Taught by John Hamilton, president of Service Strategies Corp., this workshop includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. As a front runner to the Winter Break district event, Field Service Foundations Workshop attendees receive free registration to the event. For more information or to register online, click here.
Select Dealer Group Meeting - Buddina, Queensland, Australia
Winter Break - Hosted by BTA Southeast
BTA Southeast will be hosting its annual Winter Break district event, open to BTA members and non-members from across the country, on Feb. 8-9, 2013, at the Rosen Centre Hotel in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Martin Brodigan, chairman and CEO of Ricoh Americas Corp., five additional educational sessions presented by industry leaders providing insight and business strategies that can help any office technology dealership reach new heights, and a round-table discussion focused on "Alternative Revenues." In addition, there will be time to visit with 25-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win a $500 American Express gift card and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will enjoy dinner and entertainment at Sleuths Mystery Dinner Shows. For more information or to register online, click here.
21Building My Business Webinar: "Improving Your Inventory Management"
Proper inventory management in your office technology dealership service department is essential to improve cash flow and to minimize write-offs attributed to obsolescence. This webinar, presented by Ken Staubitz of BEI Services, will cover best practices for managing technician car stocks and will provide insight to further reduce your organization's risk for inventory write-off. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The January issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

Industry Analysts Inc.'s New Sales Rep Training

Industry Analysts Inc. is a market research, training and product-testing firm focused on the office equipment industry. The company now offers training courses for new sales reps with no industry experience that are designed to provide background information on the industry, technology and how to be an effective salesperson. The goal of these two courses is to teach a new hire how to do his (or her) job. They are a great way to get new reps up to speed so they understand what is expected of them and how to be more effective. BTA members can receive discounts of up to 15 percent on these courses.

Visit www.bta.org/IANewRepTraining for additional information.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.

January/February Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at info@bta.org if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: Industry Dictates Profit Potential, Strategy; Get Critical Customer Intelligence; Loan Covenants; Cash Flow Forecasting; and much more! Click here to download.

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