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Jan. 28, 2014
Issue No. 385

Lease Corporation of America (LCA) is an equipment leasing company that understands the office imaging business and the needs of these companies. With more than 25 years of experience working with office equipment manufacturers and resellers, LCA has the experience to help businesses succeed.

LCA has multiple leasing programs available for our office imaging manufacturers and resellers. From fair market value and bundled service agreements, to municipal leasing and custom-designed programs, we have the program that an office imaging company needs to stay competitive in today's marketplace. LCA is confident that we will have the right program for your company.

For more information, visit

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA MPS Survival Guide Workshop Set for March 11
On March 11 in Las Vegas, the Business Technology Association (BTA) will present the BTA MPS Survival Guide Workshop, taught by Doug Johnson, senior vice president of Supplies Network.

Sharp Launches New Line of Mid-High-Volume Monochrome MFPs
Sharp Imaging and Information Company of America (SIICA) has launched a new family of six mid-high-volume monochrome MFPs offered in two distinct varieties, the Advanced Series and Essentials Series.

Recharger Magazine Bought by Recycling Times Media
Recharger Magazine was purchased from 1105 Media by Recycling Times Media on Jan. 17, 2014, as part of its strategy to expand its global reach with its existing English, Chinese, Spanish and Korean publications.

Roxbury Technology President Named to Manufacturing Council
U.S. Secretary of Commerce Penny Pritzker has announced the appointment of five new members to the 2014 Manufacturing Council (Council), including Beth Williams, president of Roxbury Technology.

Konica Minolta Named BLI's A3 MFP Line of the Year for Fourth Straight Year
For the first time in the decades-long history of Buyers Laboratory's (BLI) awards, a manufacturer has won the A3 MFP Line of the Year award for a fourth consecutive year.

Kyocera Awarded Green Business Certification
KYOCERA Document Solutions America has been awarded a "Green Business Certification" by the Institute for Green Business Certification (IGBC).

Digital Gateway's Flagship ERP System to be Rebranded as ECi e-automate Software
Digital Gateway Inc., a subsidiary of ECi Software Solutions, has announced its plans to start branding its flagship ERP system for the office equipment industry as ECi e-automate software, complete with new logos for the software and its suite of add‐on products.

Compass Announces Partnership with Laser Resources
Compass Sales Solutions has announced its partnership with Laser Resources, an Iowa document solutions company.

SurgeX Updated Product & Connected Equipment Warranties
SurgeX has announced a new lifetime product and five-year connected protection warranty for its Advanced Series Mode products.

In Memoriam: William Matthews Sr.
Editor's Note: In a recent conversation with 1985-86 BTA (then NOMDA) President Thomas A. Russo Sr., BTA learned of the Sept. 13, 2011, death of 1987-88 BTA (then NOMDA) president William C. Matthews Sr.

Square 9 Promotes Jeff McWilliams
Square 9 Softworks has announced the promotion of Jeff McWilliams to the position of vice president for North American sales.

TonerCycle/InkCycle Promotes Milagros Santos
TonerCycle/InkCycle has announced the promotion of Milagros Santos to director of research and development.

Frontier Imaging Releases Seven Compatible Toners
Frontier Imaging has introduced three new Canon toner products, compatible with GPR 39, GPR 30 and GPR 31 applications.

ICANN Issues Advice on Name Collision Identification & Mitigation
ICANN, the international body responsible for oversight of the Internet's Domain Name System (DNS), has issued comprehensive advice to IT professionals worldwide on how to proactively identify and manage an issue known as "domain name collision."

Click here for all recent BTA Hotline articles.

Select Dealer Group Meeting - Tampa, Fla.
13FIX: Cost Management for Service 2.0 - Orlando, Fla.
Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches you how to compute the cost of your service labor hour (service burden rate) and improve your overall service department profitability. Workshop instructors Ronelle Ingram and Rock Janecek will cover proven management and customer service programs to improve morale within your service department. Those struggling with MPS and IT issues can learn new management skills to help transition your staff to the realities of solution-based servicing. This is a highly interactive, energetic classroom experience. Attendees to the Feb. 13 workshop receive FREE registration to Winter Break. For more information or to register online, click here.
13-14PRO Dealer Group Meeting - Orlando, Fla.
14-15Winter Break - A district event hosted by BTA Southeast - Orlando, Fla.
BTA Southeast will host its annual spring district event, open to BTA members and non-members from across the country, on Feb. 14-15, 2014, at the Walt Disney World Swan in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Mason Olds of Canon U.S.A. Inc., five additional educational sessions presented by industry leaders and a dealer panel focused on business transformation. In addition, there will be time to visit with 30-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will travel to Epcot to spend the evening at the park. For more information or to register online, click here.
20Building My Business Webinar: "How Does the Affordable Care Act Affect Your Dealership?"
Google "Affordable Care Act" or "Obamacare" and you can easily get overwhelmed with articles, interviews, editorials and blog talk on this controversial law. In this webinar, Jim Kahrs of Prosperity Plus Management Consulting Inc., will provide you a better understanding of the new health-care reform act and a more concrete idea as to its impact on your dealership in 2014. For more information or to register online, click here.
BTA MPS Survival Guide Workshop - Las Vegas, Nev.
What does it take to survive — even thrive — in the transition to a profitable MPS model for your business? What are your solution options for an MPS model? Which one fits best based on your company's capabilities and assets? How do you build a solid business plan for MPS that will result in a growing, profitable business for you well into the future? How do you compensate your sales organization for your MPS solution offering? Join Doug Johnson of Supplies Network for an interactive, hands-on workshop where your questions will be answered and more. This workshop will cover the various program options available in the market today, explore the resource and skill requirements for each, and highlight the financial impacts of an MPS business model on your current business. For more information or to register online, click here.
11-13ITEX 2014 National Conference and Expo - Las Vegas, Nev.
BTA Members: Use promo code B300E when registering for $100 off All Access and Main Conference Passes. Be sure to stop by BTA's booth, #242, to pick up your invitation to the Top of the Rio BTA Dealer Member Appreciation Reception. For more information or to register online, click here.
12Top of the Rio: The BTA Dealer Member Appreciation Reception at ITEX 2014 - Las Vegas, Nev.
Join your fellow BTA member dealers for food, drinks, networking and a great view of the Las Vegas Strip from the VooDoo Rooftop Nightclub atop the Rio All-Suite Las Vegas Hotel and Casino. For more information, click here.
18BTA Field Service Foundations Workshop - Irvine, Calif.
The BTA Field Service Foundations Workshop, led by John Hamilton of Service Strategies Corp., is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. The course includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The January issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA District Events

BTA will host five educational and networking events in 2014, featuring presentations by leading industry experts. BTA members receive discounted registration to all of 2014’s district events.

For more information, visit

For more information on other BTA member benefits, visit

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