Can't view HTML emails? Click here for an online version of the Hotline.

Jan. 30, 2018
Issue No. 583

Hotel Discount Deadline is Tuesday, Feb. 20 —
Register & Reserve Your Room Today!


BTA Member Dealers Receive 2-for-1 Registration;
Can Use $150/$250 Discount Codes Received With Membership!


The 2018 Spring Break event will feature:
• Two keynote addresses led by Keith Lubner, channel enablement and acceleration expert
• Three additional educational sessions led by industry leaders
• Two dealer panels focused on millennial sales superstars and achieving service benchmarks
• Time to network with peers and exhibitors, including during a welcoming reception and breaks
• A masquerade party and dinner in New Orleans' historic French Quarter

For more information, click here.




Increase your profitability in 2018!

Looking for ways to increase your profitability and your first-call effectiveness?

Hytec is your one-source solution for board repair and more! For more than 30 years it has been Hytec's mission to provide component-level support and solutions to help service organizations increase service profits. With the most comprehensive support in the industry, our services can save your company up to 70 percent over new-board replacement costs. Hytec also provides free technical support and quality-driven repair processes, helping you achieve improved first-call effectiveness.

Contact us today toll-free at (800) 883-1001 or visit us online at www.hytecrepair.com.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA's 2018 Spring Break Event to Be Held March 15-16 in New Orleans, Louisiana
The Business Technology Association's (BTA's) 2018 Spring Break event, hosted by BTA Southeast, will be held March 15-16 at the Roosevelt in New Orleans, Louisiana.

BTA's Feb. 7 Webinar to Focus on The Five Keys to a Salesforce Turnaround
The 121st webinar in BTA's Building My Business Webinar Series is scheduled for 4 p.m. Eastern on Wednesday, Feb. 7.

Michael Rezek Selected for Goldman Sachs 10,000 Small Businesses Program
Michael Rezek, vice president of BTA member Town Business Systems, has been selected to participate in the Goldman Sachs 10,000 Small Businesses program.

Xerox Enhances Channel Partner Program for IT Solution Providers
Xerox has launched a streamlined channel partner program for IT solution providers that rewards partner loyalty.

Nuance Announces Copitrak Edge Terminal
Nuance Communications has announced the release of Nuance Edge for Copitrak, an external terminal that pairs with Nuance's law firm document capture software to improve the user experience, productivity and document security.

Compass Sales Solutions Announces New API Integration
Compass Sales Solutions has released the new Sherpa application program interface (API).

Static Control Hires Grant Kirk
Static Control has announced the addition of Grant Kirk to its North American sales team.

Ricoh Launches Remlox Cloud for Efficient, Cost-Effective & Proportionate Data Collection
Ricoh USA Inc. has announced the launch of Remlox Cloud as part of its digital forensics services offering.

Visual Edge Technology Acquires Brady Business Systems
Visual Edge Technology Inc. has acquired Brady Business Systems.

Click here for all recent BTA Hotline articles.


Feb.
1
Select Dealer Group (SDG) Meeting - La Jolla, California
7 Building My Business Webinar: "The Five Keys to a Sales Force Turnaround"
Do you need to turn your sales force's performance around or build a top-performing sales team? It can be more difficult and complicated now than ever. With the advent of the Internet and social media, there are more variables in selling than ever — and even more variables in managing a sales force. In this webinar, Troy Harrison of Troy Harrison & Associates draws on his 25-plus years of success in executing sales turnarounds to distill what could be a complicated process down to a simple, five-step program. Whether you need to perform a turnaround or just fine-tune, this webinar will give you hard takeaway steps to grow your business. Topics covered include: assessing your current sales team; finding your Freds — the customers you will build your business around; finding the right salespeople; what you need to know to train your salespeople; and the right leadership. For more information or to register online, click here.
7-8 BTA Managed Services Workshop - Scottsdale, Arizona
Are your managed IT services sales or profitability numbers not meeting expectations? Have you just entered the market — or are planning to — and need to make up for lost time and avoid mistakes? No matter where you are in your MSP maturity, the one-and-a-half-day BTA Managed Services Workshop will benefit your business, and now has been expanded to include the data and critical success factors within the Managed Services Business Model, vCIO development, trends in MSP M&A and incorporating third platform services like hosted voice into your offering. Mitch Morgan and Chris Ryne of Growth Achievement Partners (GAP) will share their experience in both the office equipment and MSP spaces to allow attendees to walk away with a time-tested process, tools and metrics for capitalizing on this market opportunity. For more information or to register online, click here.
27-28 ProFinance 2.0 - Glen Allen, Virginia (a Richmond suburb)
Over the last 15 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
March
15-16
Spring Break - Hosted by BTA Southeast - New Orleans, Louisiana
Planned and hosted by the dealer volunteer leadership team of BTA Southeast, the Spring Break event is open to dealers from across the country. The event will feature: two keynote addresses led by Keith Lubner, channel enablement and acceleration expert; three educational sessions led by industry leaders; two dealer panels focused on sales and service; time to network with peers and exhibiting sponsors, including during a welcoming reception and breaks; and a masquerade party and dinner in the historic French Quarter. Dealer attendees can also enter the BTA Events Sweepstakes on-site. BTA member dealers receive 2-for-1 registration and can use their $150/$250 discount codes received with membership. For more information or to register online, click here.
April
9-11
BTA Sales Management Workshop - Owings Mills, Maryland
The BTA Sales Management Workshop is a career development "must-have" for sales management at all levels, and provides the knowledge, skills, processes and tools to immediately increase effectiveness and achieve higher levels of success. Taught by well-known industry trainer and facilitator Kim Ward of Learning Outsource Group (LOG), the workshop focuses entirely on the "how-to" skills that will help each attendee reach his (or her) full potential as a great sales leader and coach, as well as best practices to build and sustain elite, high-performance sales teams. For more information or to register online, click here. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Community Calendar.


The January issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.



Click here to view the magazine online.

Click here for the Office Technology archives.




Buyers Lab bliQ

Buyers Lab (BLI), a division of Keypoint Intelligence, is a leading source for unbiased and reliable intelligence for copier/MFPs, printers, scanners, wide format and production printers, and software solutions in the global digital imaging industry. Buyers Lab's bliQ is the most comprehensive source of independent research and data in the industry. With a database of more than 50,000 document imaging products and software, and intuitive web tools, bliQ helps you understand your products and the competition, while automating time-consuming daily workflows. BTA dealers receive a 20-percent discount on NEW bliQ subscriptions or new product upgrades.

Visit www.bta.org/bliQ for more information.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.


Join BTA on Facebook, LinkedIn, Google+, Twitter & YouTube
Click the buttons below to follow, become a fan or add BTA.

The BTA App
Click the links below to download the BTA app from the iTunes Store, Google Play
Store and more:

Apple iOS
Android
All others

BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.