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Feb. 18, 2014
Issue No. 388

For almost 30 years, Copier Careers has dedicated itself exclusively to helping independent copier/MFP dealerships find the experienced staff they need to stay ahead of the curve. When color was introduced, Copier Careers was there. When analog gave way to digital, we were there. When standalone machines were replaced by networked devices, we were there. When "pushing boxes" was replaced with solution sales, we were there. When new software was introduced into the back office, we were there. While other recruiters have come and gone, Copier Careers has stayed the course. Our company is in it for the long haul, just like you.

With the growth of MPS and MNS, experienced sales, technical and back-office professionals have become a limited, high-demand commodity. In response to this, we have noticed that many employers are extending counter-offers to their existing employees when they give notice to accept a new position. This trend tends to emerge when there is a shortage of skilled candidates.

Please read our thoughts on why a candidate should never accept a counter-offer: Click here

More than Resumes, Candidates®

Learn more about how Copier Careers can help move your business forward. Visit or call (888) 733-4868.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

docSTAR Introduces Multiplatform AP Automation Software
docSTAR has announced eclipse, its multiplatform AP automation software.

TABS Recycles Nearly 200 Tons of Toner Waste in 2013
In pursuit of its goal to eliminate e-waste, Toshiba America Business Solutions Inc. recycled almost 200 tons of used toner products in 2013 through the company's "Zero Waste to Landfill" program.

EFI Fiery Digital Front End Powers New Ricoh Production Printers
EFI has introduced a new EFI Fiery digital front end (DFE) offering greater image detail, as well as faster job set-up and management, on new Ricoh Pro 8100s/8100EX /8110s/8120s black-and-white digital printers.

In Memoriam: Robert D. Shields
Robert D. "Bob" Shields died on Feb. 8, 2014, surrounded by his family.

ESP Launches enVision for Real-Time Energy Diagnostics
Electronic Systems Protection Inc. (ESP) has announced the enVision Power Conditioning System (PCS), a diagnostic and power-protection device that measures and records power disturbances in detailed, real-time reports and displays.

Carolina Business Equipment Receives 2013 Best of Business Award
BTA member Carolina Business Equipment (CBE) has announced its nomination and acceptance of the 2013 Best of Business Award in the Small Business category.

ECi FMAudit Now Integrated With ROI Print Manager
ECi Software Solutions has announced the availability of an integration between its FMAudit solution and the ROI Print Manager software from Print Control Software Inc.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "How Does the Affordable Care Act Affect Your Dealership?"
Google "Affordable Care Act" or "Obamacare" and you can easily get overwhelmed with articles, interviews, editorials and blog talk on this controversial law. In this webinar, Jim Kahrs of Prosperity Plus Management Consulting Inc., will provide you a better understanding of the new health-care reform act and a more concrete idea as to its impact on your dealership in 2014. For more information or to register online, click here.
BTA MPS Survival Guide Workshop - Las Vegas, Nev.
What does it take to survive — even thrive — in the transition to a profitable MPS model for your business? What are your solution options for an MPS model? Which one fits best based on your company's capabilities and assets? How do you build a solid business plan for MPS that will result in a growing, profitable business for you well into the future? How do you compensate your sales organization for your MPS solution offering? Join Doug Johnson of Supplies Network for an interactive, hands-on workshop where your questions will be answered and more. This workshop will cover the various program options available in the market today, explore the resource and skill requirements for each, and highlight the financial impacts of an MPS business model on your current business. For more information or to register online, click here.
11-13ITEX 2014 National Conference and Expo - Las Vegas, Nev.
BTA Members: Use promo code B300E when registering for $100 off All Access and Main Conference Passes. Be sure to stop by BTA's booth, #242, to pick up your invitation to the Top of the Rio BTA Dealer Member Appreciation Reception. For more information or to register online, click here.
12Top of the Rio: The BTA Dealer Member Appreciation Reception at ITEX 2014 - Las Vegas, Nev.
Join your fellow BTA member dealers for food, drinks, networking and a great view of the Las Vegas Strip from the VooDoo Rooftop Nightclub atop the Rio All-Suite Las Vegas Hotel and Casino. For more information, click here.
18-19BTA Field Service Foundations Workshop - Irvine, Calif.
The BTA Field Service Foundations Workshop, led by John Hamilton of Service Strategies Corp., is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. The course includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The February issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA's Building My Business
Webinar Series

Free to BTA members, BTA's monthly Building My Business webinars, presented by industry experts, are designed to help dealers improve the management of their companies, take full advantage of market opportunities and, ultimately, improve their bottom lines. Past webinar PowerPoint slides and videos are also available to members in the Building My Business archives.

For more information, visit

For more information on other BTA member benefits, visit

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