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Feb. 24, 2015
Issue No. 441

BTA Member Dealers:
Receive 2-for-1 registration when you register by Feb. 28, 2015.

Crawford Thomas Recruiting, a nationwide sales recruitment firm that specializes in the recruitment of business technology sales, MPS, management and support staff, is proud to offer discounted recruitment/staffing services to all BTA members.

As one of the only large recruiting firms that really understand the office automation industry, it's no wonder that OEMs and dealers coast-to-coast depend on Crawford Thomas' 50-plus in-house recruiters to deliver top talent.

Crawford Thomas Recruiting makes Fortune 1000 recruitment services available to all sales organizations, regardless of their size.

Sales, technicians, IT, MPS, MNS, management/operations and admin, please email or call (888) 649-6616.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

Canon U.S.A. & ECi Collaborate to Launch Dealer Gateway
Canon U.S.A. Inc. has announced that it now offers Dealer Gateway for Canon, a new cloud-based solution that allows dealers using ECi Software Solutions' e-automate to easily access and incorporate the latest Canon item information through an integration between the two technologies.

InfoTrends Brings Market Analysis Data to Print Audit Premier Members
Print Audit has announced that it has partnered with InfoTrends to bring powerful market analysis data to Print Audit Premier members.

Prosource Announces Acquisition of ACT
Prosource has announced the acquisition of Alternative Computer Technology (ACT), an Internet security company based in West Chester, Ohio, that markets and supports internet security products to small and medium-sized businesses.

ECi Launches New Service Technology Website
ECi Software Solutions has announced the launch of a new website for its service technology ERP software.

Canon U.S.A. Introduces Océ VarioPrint i300 Digital Press
Canon U.S.A. Inc. has introduced the Océ VarioPrint i300, formerly known as Project Niagara, the first high-speed, sheetfed inkjet press in the company's portfolio of production print solutions.

Compass Announces Partnership with Wells Fargo
Compass Sales Solutions has announced it is partnering with Wells Fargo for lease document automation.

Xerox Simplifies Mobile Printing with New Devices
Office workers often rely on mobile devices to do their jobs and expect to print throughout their days, whether at a desk, a conference or break room, or even a home office.

Click here for all recent BTA Hotline articles.

BTA Service Management Workshop - Orlando, Fla.
There is not a cookie-cutter approach to improving service financial performance, because every dealership is different in various ways. Therefore, it is important for dealers to understand what good looks like for their individual needs to help them develop plans for improvement. The BTA Service Management Workshop, led by Ken Staubitz of BEI Services, was developed to help dealership principals and service leaders not only learn about the various financial and operational service benchmarks, but also to learn how to develop specific action plans tailored to each dealership. These plans will enable attendees to implement change, drive financial gain and improve customer satisfaction. Attendees to the March 18-19 workshop receive free registration to BTA's Winter Break district event. For more information or to register online, click here.
18-19PRO Dealer Group Meeting - Orlando, Fla.
20-21Winter Break - A BTA district event hosted by BTA Southeast - Orlando, Fla.
BTA Southeast will host the first of its two 2015 district events, open to dealers from across the country, on March 20-21, 2015, at Disney's Grand Floridian Resort & Spa in Orlando, Fla. The event will feature a keynote session dealer panel, seven additional educational sessions presented by industry leaders and a special session by John O'Leary of Rising Above. In addition, there will be time to visit with 30-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. At 2 p.m. on March 21, the event will wrap up with a trip to one of the Disney theme parks of your choice: Magic Kingdom, Epcot, Hollywood Studios or Animal Kingdom. BTA Member Dealers: Register by Feb. 28 and receive 2-for-1 registration. For more information or to register online, click here.
25Building My Business Webinar: "Communicating Your Sales Compensation Plans"
Sales compensation plans can become quite complex and even difficult to understand. Having your comp plans well documented is key for all parties involved to be able to understand, maximize and process. In this session, Luis Gonzalez of will go over a few best practices for documenting your compensation plans. He will cover how to structure the documentation and outline the key elements of building and documenting sales compensation plans. For more information or to register online, click here.
ProFinance 2.0 - Houston, Texas
Over the last 13 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with the introduction of color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The February issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Scholarship Foundation

Worried about the rising cost of your child's tuition fees? The sons and daughters of full-time employees of BTA member dealerships can apply for scholarships for use at colleges or accredited vocational trade schools. Each year, BTA awards $1,000 and $1,500 scholarships to qualifying children of full, dues-paying retail dealer members and to the children of members' employees as well.

The BTA Scholarship Foundation is supported by continuing contributions from individual dealers, local and regional chapter associations, as well as manufacturers and distributors.

The scholarship application submission deadline for the 2015-2016 year is May 1, 2015.

Visit for more information.

For more information on other BTA member benefits, visit

2015 Channel's Choice Ballot
Each year, the Business Technology Association provides a comprehensive look at the performance of office technology hardware vendors/manufacturers based on the balloting of independent dealers. As an independent dealer, please rate your vendor's performance in the areas listed in this online survey. The results will determine the winners of the association's 2015 Channel's Choice Awards. Click here to fill out the 2015 Channel's Choice Ballot.

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