Feb. 26, 2013
Issue No. 339

Trusted and authorized by more OEMs and products than any other circuit board repair center in the imaging industry, Hytec provides multi-line support, savings up to 70 percent of new board replacement costs and a full-year warranty on repairs. Encompassing more than 4,500 models, Hytec is continually adding new repair offerings. Choosing Hytec as your one-stop repair center for all your needs would be a smart choice to make!

Hytec is open from 8 a.m. to 7 p.m. Eastern.

For more information, call (800) 883-1001 or visit www.hytecrepair.com.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Webinar on MPS Success Set for March 5
The 63rd webinar in BTA's Building My Business Webinar Series is scheduled for 4 p.m. Eastern on Tuesday, March 5.

Konica Minolta Launches PageScope Mobile Android App 2.0
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has launched its PageScope Mobile Android App 2.0.

Carl Little Named Vice President of Sales at TonerCycle/InkCycle
TonerCycle/InkCycle has announced the appointment of Carl Little to vice president of sales.

PrintAudit Releases Print Audit 6.7.3
Print Audit has released the latest version of its flagship software, Print Audit 6.

MSE Purchases Distribution Facility in the Netherlands
Micro Solutions Enterprises (MSE), EMEA has purchased a distribution facility in the Netherlands.

Epson Joins EPEAT Green Rating System
Epson America has announced support for and inclusion in the newly expanded EPEAT registry, the definitive global registry for greener electronics.

Kodak to Provide Satori Solutions' Customers with Document Capture Technology
Kodak's Document Imaging business has entered into a strategic reseller agreement with Satori Solutions LLC, which allows the Colorado-based company to provide Kodak capture software, hardware and solutions with its fax, image and document management solutions.

Angela Stoltenberg-Anderson Joins Balboa Capital
Balboa Capital has announced the appointment of Angela Stoltenberg-Anderson as director of business development for the Franchise Division of the company's Vendor Services Group.

MWAi Implements SAP Business One
MWA Intelligence (MWAi) has announced that it has implemented the SAP Business One solution throughout the organization including sales, marketing, client services, engineering and accounts receivable/payable.

1105 Media Announces Business Imaging Expo
The 1105 Media Office Technology Group has announced its new 2013 event, the Business Imaging Expo.

OKI Data Introduces Two New Label Printer Series
OKI Data Americas has introduced the LD630/LD640 and LE840/LE850 Series of thermal label printers.

Gina Downing Joins LEAF Commercial Capital
LEAF Commercial Capital Inc. (LEAF) has announced that Gina Downing has joined the organization as the new regional sales manager for the Southwest sales region.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "Achieving MPS Success"
MPS offers you the chance to not only capture higher margins and lock down your customer base, but also to move into new market segments like managed services, workflow analysis, etc. With any move comes its inherent challenges. Ensure that you are prepared from the inside out. Position yourself for long-term success. In this webinar, Mike Lecak, president of Collaborative Consultant Group, will discuss how to strategically position MPS without abandoning your core business and what it will take to achieve success in a market with untapped potential. Listen in to make sure your dealership is prepared. For more information or to register online, click here.
BTA MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak,
president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will also be three one-hour one-on-one coaching sessions in addition to the online training sessions. During these coaching sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here.
16BTA MPS Survival Guide Workshop - Las Vegas, Nev.
What does it take to survive — even thrive — in the transition to a profitable MPS model for your business? What are your solution options for an MPS model? Which one fits best based on your company's capabilities and assets? How do you build a solid business plan for MPS that will result in a growing, profitable business for you well into the future? How do you compensate your sales organization for your MPS solution offering? Join Doug Johnson, senior vice president at Supplies Network, for a one-day interactive, hands-on workshop where your questions will be answered and more. This workshop will cover the various program options available in the market today, explore the resource and skill requirements for each, and highlight the financial impacts of an MPS business model on your current business. For more information or to register online, click here.
16-18ITEX 2013 National Conference & Expo - Las Vegas, Nev.
BTA Members: Register with discount code B300D to receive a $100 discount on All Access and Main Conference passes. For more information or to register online, click here.
25-26FIX: Cost Management for Service Workshop - New Orleans, La.
Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches you how to compute the cost of your service labor hour (service burden rate) and improve your overall service department profitability. Workshop instructors Ronelle Ingram and Rock Janecek will cover proven management and customer service programs to improve morale within your service department. Those struggling with MPS and IT issues can learn new management skills to help transition your staff to the realities of solution-based servicing. This is a highly interactive, energetic classroom experience. The April 25-26 workshop's fee includes admission to the AIMED Product Showcase on April 25, and the keynote speech by USPS Senior Vice President Jim Cochrane on April 26. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The February issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Scholarship Foundation

Each year, the Business Technology Association presents several $1,000 and $1,500 scholarships to the sons and daughters of the full-time employees of BTA member dealerships. The deadline for BTA scholarship applications for the 2013-2014 school year is May 1, 2013. Members may obtain a scholarship application by contacting BTA's Mary Hopkins. She can be reached at mary@bta.org or (816) 941-3100.

Visit www.bta.org/Scholarships for additional information.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.

January/February Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at info@bta.org if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: Industry Dictates Profit Potential, Strategy; Get Critical Customer Intelligence; Loan Covenants; Cash Flow Forecasting; and much more! Click here to download.

2013 BTA Channel's Choice Ballot: Rate Your Vendor!
Each year, the Business Technology Association provides a comprehensive look at the performance of office technology hardware vendors/manufacturers based on the balloting of independent dealers. The results will determine the winners of the association's 2013 Channel's Choice Awards and will also be compiled in an in-depth report made available to all respondents to this online survey. To cast your online ballot, click here. Dealership respondents only.

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