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March 3, 2015
Issue No. 441

3D: The Next Evolution in Printing

With the rapid growth in 3D printing, there's never been a better time for office technology dealers to grow their businesses ... and there's no better distributor to partner with than ScanSource. By expanding into this market with your existing verticals, you will generate recurring revenue from hardware, consumables and service. And as the industry-leading distributor, we understand exactly what you will need to successfully bring this new technology to your marketplace. Call us now to learn about what has been projected to be an $18 billion industry by 2018.

Call or email us today to learn how we can help you thrive in this very lucrative market.

Visit, call (855) 252-6589 or email

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Welcomes Six New Members

Greg Schloemer to Retire from DocuWare
DocuWare Corp. has announced that Greg Schloemer, president of its New Windsor, New York, office, will retire effective March 31, 2015.

KYOCERA Releases DMConnect
KYOCERA Document Solutions America has announced the launch of a new business application that allows users to scan, capture and route hard-copy documents to an existing document management system.

PrintFleet Announces New Distributor, IBSolution Tecnologia e Informação
PrintFleet Inc. has added IBSolution Tecnologia e Informação as a Vision distributor in Brazil.

Toshiba's New e-STUDIO1207 Series Blends Speed, Performance
To address the needs of busy departments and light production environments, Toshiba America Business Solutions Inc. has introduces its e-STUDIO907/1057/1207 series.

Ricoh Releases SP 4510SF & SP 4510DN
Ricoh Americas Corp. has unveiled two new products designed to enhance the information mobility of small offices and workgroups.

DLL Launches Express Connect
DLL has announced the availability of Express Connect, a system-to-system integration tool designed with the needs of dealer partners in mind. Now, completely automated meter and payment transfers are available for office equipment dealers utilizing the ECi e-automate software platform.

Click here for all recent BTA Hotline articles.

BTA Service Management Workshop - Orlando, Fla.
There is not a cookie-cutter approach to improving service financial performance, because every dealership is different in various ways. Therefore, it is important for dealers to understand what good looks like for their individual needs to help them develop plans for improvement. The BTA Service Management Workshop, led by Ken Staubitz of BEI Services, was developed to help dealership principals and service leaders not only learn about the various financial and operational service benchmarks, but also to learn how to develop specific action plans tailored to each dealership. These plans will enable attendees to implement change, drive financial gain and improve customer satisfaction. Attendees to the March 18-19 workshop receive free registration to BTA's Winter Break district event. For more information or to register online, click here.
18-19PRO Dealer Group Meeting - Orlando, Fla.
20-21Winter Break - A BTA district event hosted by BTA Southeast - Orlando, Fla.
BTA Southeast will host the first of its two 2015 district events, open to dealers from across the country, on March 20-21, 2015, at Disney's Grand Floridian Resort & Spa in Orlando, Fla. The event will feature a keynote session dealer panel, seven additional educational sessions presented by industry leaders and a special session by John O'Leary of Rising Above. In addition, there will be time to visit with 30-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. At 2 p.m. on March 21, the event will wrap up with a trip to one of the Disney theme parks of your choice: Magic Kingdom, Epcot, Hollywood Studios or Animal Kingdom.For more information or to register online, click here.
25Building My Business Webinar: "Communicating Your Sales Compensation Plans"
Sales compensation plans can become quite complex and even difficult to understand. Having your comp plans well documented is key for all parties involved to be able to understand, maximize and process. In this session, Luis Gonzalez of will go over a few best practices for documenting your compensation plans. He will cover how to structure the documentation and outline the key elements of building and documenting sales compensation plans. For more information or to register online, click here.
ProFinance 2.0 - Houston, Texas
Over the last 13 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with the introduction of color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The March issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

Buyers Laboratory Products & Services

Buyers Laboratory (BLI) is a source for unbiased and reliable intelligence for MFPs, printers, scanners and software solutions. Its offerings: bliQ, a database and sales tool that allows you to compare thousands of devices, research product performance, read reviews and more. bliQ Mobile provides on-the-go access. Solutions Center allows quick research and comparison of hundreds of software solutions, including specs, independent reviews and more. The BLI Education Program allows you to leverage BLI’s services with a curriculum designed to help your sales reps make a greater impact in the field.

BTA members receive a 20-percent discount on new BLI subscriptions.

Visit for more information.

For more information on other BTA member benefits, visit

2015 Channel's Choice Ballot
Each year, the Business Technology Association provides a comprehensive look at the performance of office technology hardware vendors/manufacturers based on the balloting of independent dealers. As an independent dealer, please rate your vendor's performance in the areas listed in this online survey. The results will determine the winners of the association's 2015 Channel's Choice Awards. Click here to fill out the 2015 Channel's Choice Ballot.

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Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.