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May 27, 2014
Issue No. 402

Is Your Company Operating at 15% Pretax Income?

If not, why not do what elite dealers throughout the United States have done and call the Pros Elite Group. The Pros Elite Group is the co-author of the office imaging dealers' benchmark model and is an expert in execution tactics to achieve those benchmarks in service, sales and overall dealer operations. The Pros Elite Group offers a complete training continuum starting with basic and refresher sales rep training, service and sales management training, and programs for presidents and general managers.

Tired of leaving profit dollars on the table? Call the Pros at (855) PROS-ROI or visit

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

Konica Minolta Announces NSi Output Manager
Konica Minolta Business Solutions U.S.A. Inc. and Notable Solutions have announced the availability of NSi Output Manager on Konica Minolta bizhub MFPs.

Compass Welcomes Melanie Cole as Major Account Specialist
Compass Sales Solutions has announced that Melanie Cole, former consultant for Cole Consulting specializing in Soaring Sales and training, has joined the company as its new major account specialist.

GreatAmerica Hosts Service Leadership Managed IT Sales Training July 8
GreatAmerica Financial Services and Collabrance LLC will host Service Leadership Managed Information Technology (IT) Sales Training from 8 a.m. to 5 p.m. on July 8, 2014, in Cedar Rapids, Iowa.

OKI Data Announces AirPrint Compatibility in Select Monochrome Single-Function Printers
OKI Data Americas has announced that its B710, B720, B730, B721dn and B731dn monochrome single-function printers now support AirPrint.

ITEX Rotates to East Coast for 15th Annual Event
ITEX National Conference and Expo has announced that its 15th annual conference and expo will be taking place March 10-12, 2015, at the Broward County Convention Center in Ft. Lauderdale, Fla.

Kodak Alaris Achieves Microsoft Gold Application Development Competency
Kodak Alaris has announced that it has attained a Gold Application Development competency, demonstrating a "best-in-class" ability and commitment to meet Microsoft Corp. customers' evolving needs in today's dynamic business environment.

Nubeprint's MPS Management Suite Now Integrates with Office Document Consulting's DOCassess
Nubeprint's MPS management Cloud Print Suite (CPS) has integrated its technology with Office Document Consulting's (ODC) cloud-based DOCassess assessment software.

Konica Minolta Launches bizhub Connector for Box
Konica Minolta Business Solutions U.S.A. Inc. has announced the availability of the bizhub Connector for Box app in the Konica Minolta bizhub MarketPlace.

Click here for all recent BTA Hotline articles.

ProFinance 2.0 - Dallas, Texas
Over the last 12 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
17-18BTA Strategic Sales Workshop - Hartford, Conn.
From equipment to software, MPS, MNS and everything in between, today's dealership has more to offer clients than ever before. But how effective is the dealership in selling all of those things? Is there a perception that each opportunity has a different sales process — either by the solution type or by the rep? Today's sales professionals not only need an updated sales approach to be successful today and into the future, but also a repeatable sales process that provides a consistent framework for all that they sell. This workshop is a sales transformation course focused on understanding, utilizing and implementing this sales process. This workshop, taught by Mitch Morgan and Chris Ryne of Growth Achievement Partners, provides a time-tested strategic sales process that works by enhancing sales performance today and providing the tools to be successful in the future. For more information or to register online, click here.
18Building My Business Webinar: "Your Dealership's 'Checkup': What's Next?"
Many of us understand the need to move our business models toward solution-based models. We understand the shift in the market and the shift in the talent needed to move us forward. Why is it taking some of us longer than others to actually make the change? Areas such as recruiting, sales structure, compensation and management philosophy need to constantly be addressed in these fluid times. When is the last time you had a "checkup"? What did you find? What will you do? In this webinar, Mike Lecak of Collaborative Consultant Group, will show you how to give your dealership a checkup. For more information or to register online, click here.
BTA Field Service Foundations Workshop - Irvine, Calif.
The BTA Field Service Foundations Workshop, led by John Hamilton of Service Strategies Corp., is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. The course includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The May issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Insurance Services

BTA members have the opportunity to enroll in a number of insurance programs. Each insurance program is specialized to fit the needs of business equipment/networking dealerships. The programs offer a wide variety of coverage including health, business, disability, cancer programs, workers’ compensation, retirement 401(k) programs and Section 125 plans.

For more information, visit

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