July 23, 2013
Issue No. 360

RemaxAsia Expo is the world's largest computer printing industry trade event. In a floor space of up to 30,000 square meters, 400 exhibitors and 10,000 visitors will attend RemaxAsia 2013. iPrint (China) Expo 2013 will be held at the Zhuhai Airshow center. The 2013 RemaxAsia Expo is scheduled to run at the same time as China Sourcing Fair, Hongkong Electronic Fair and Canton Fair. One thousand hotel room nights have been booked by the organizers, who will offer these free of charge to first-time international visitors. A limited number of free rooms are available on a first-come, first-served basis. Register today!

For more information, click here.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

In Memoriam: Glenn Edwards Coutts
Glenn Edwards Coutts, 67, died on Wednesday, July 17, 2013, at his home in Kentucky.

Canon Opens Canon Americas Headquarters
On July 19, Canon U.S.A. Inc. held the grand opening ceremony of its Canon Americas Headquarters in Melville, N.Y.

Ricoh Unveils New A3 Color Printer
Ricoh Americas Corp. has unveiled the Ricoh Aficio SP C730DN.

United Stationers Announces United SmartSearch Availability for Red Cheetah Dealers
United Stationers has announced the availability of its United SmartSearch service to Red Cheetah's base of independent dealers.

Katun Announces New Products
Katun Corp. has introduced several new imaging products.

Toshiba Makes Over Ohio Non-Profit
Toshiba America Business Solutions Inc. recently delivered $31,000 worth of new technology to the Akron, Ohio, nonprofit, Victim Assistance Program.

The Week in Imaging Seeks Nominations for 2013 Elite Dealer Awards
The Week in Imaging, a weekly online publication from Sustainable Publishing Group, is seeking nominations for its 2013 Elite Dealer Awards.

ECi Releases Re-Engineered Web Storefront
ECi Software Solutions has released its re-engineered flagship Web storefront software, ECinteractivePLUS.

Click here for all recent BTA Hotline articles.

Aug. 1
BTA Field Service Foundations Workshop - Las Vegas, Nev.
The BTA Field Service Foundations Workshop is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. Taught by John Hamilton, president of Service Strategies Corp., this workshop includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. Attendees to the Field Service Foundations Workshop receive free registration to the Capture the Magic district event, hosted by BTA West. For more information or to register online, click here.
Capture the Magic - A district event hosted by BTA West - Las Vegas, Nev.
BTA West will be hosting its annual district event, open to BTA members and non-members from across the country, on Aug. 1-2, 2013, at the Mandarin Oriental in Las Vegas. The event will feature a keynote presentation by Kurt Schmelz, president of North American Resellers (NARS) of the Channel Partner Organization at Xerox Corp. and five additional educational sessions presented by industry leaders. In addition, there will be time to visit with peers and 30-plus exhibiting sponsors. To wrap up the event, attendees will enjoy the Cirque du Soleil O performance at the Bellagio. For more information or to register online, click here.
14Building My Business Webinar: "The Keys to Unlocking More Potential & Better Results"
This webinar, led by Melissa D. Whitaker of Melissa Whitaker International LLC, will give you tools and direction on how to effectively communicate and understand people at a deeper level. Research shows that the most successful people share the common trait of self-awareness. They recognize the situations that will make them successful (strengths and weaknesses) and this makes it easy for them to find ways of achieving objectives that fit their behavioral style. Those who understand their natural behavior preferences are far more likely to pursue the right opportunities, in the right way, at the right time, and get the results they desire. Whitaker will discuss ways on how to communicate and how not to communicate to get the results you want. For more information or to register online, click here.
21BTA MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak, president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will also be three one-hour one-on-one coaching sessions in addition to the online training sessions. During these coaching sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The July issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

Buyers Lab's Winning Combination

Buyers Lab's (BLI) Winning Combination includes: bliQ, a comprehensive and trusted resource of competitive intelligence and sales tools for the hardware imaging industry; Solutions Center helps improve the way you research, position and pitch software solutions to customers and prospects; Mobile Access allows you to meet with customers and prospects anywhere and have access to valuable information from your smartphone or tablet; Flexible Access allows enterprise accounts to assign an account administrator to add/remove users and run usage reports; and BLI’s Superior Customer Service will help you save time, increase productivity and enhance proposals.

BTA members receive a 20-percent discount on new BLI subscriptions.

Visit www.bta.org/BLI for more information.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.

July/August Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at info@bta.org if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: Capital Sources: Internal, Trade, Debt and Equity; The Fraud Triangle; Actions That Can Pierce Your Corporate Veil; and much more! Click here to download.

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