Can't view HTML emails? Click here for an online version of the Hotline.

Aug. 26, 2014
Issue No. 415

The hotel discount deadline is this Friday, Aug. 29.
Register and reserve your room today!

FlexAbility Makes New Solutions Possible

FlexAbility is CIT's groundbreaking product that provides you with new ways to structure your financed sales. FlexAbility allows virtually unlimited flexibility for you to structure what you sell, how you charge for it and who you partner with to deliver solutions.

Whether a transaction is structured as usage-based, bundled or managed services — and whether the charges are fixed, variable, one-time, reccurring or any combination — FlexAbility can support the initial funding and ongoing cash administration of customer payments to multiple supporting partners.

Download CIT's free white paper at or call John Baker at (888) 365-FLEX (3539).

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

MWAi Acquires Soliton Solutions
MWA Intelligence (MWAi) has acquired Soliton Solutions.

Canon Adds New MFPs to imageCLASS Lineup
Canon U.S.A. Inc. has announced five new products in its imageCLASS lineup.

Continuum Creates MSP Resource Center
Continuum has launched the MSP Resource Center, an extensive online library of managed IT services resources, including e-books, case studies, white papers and webinars to help its managed services provider (MSP) partners capitalize on increasing opportunities, expand their revenue and increase profitability.

MSE Introduces Nine New Products in 75 Days
Micro Solutions Enterprises (MSE) has announced the addition of several major product releases in a span of 75 days.

Autotask Releases Opportunity Assessment/Sales Process Tool
With Autotask's new Opportunity Assessment/Sales Process tool, customers have visibility into their entire sales cycle to review the current status and history of any sales opportunity along with its organizational impacts.

Aster Releases Color Cartridges for HP & Brother Laser Printers
Aster has announced the release of replacement color toner cartridges for the HP CF320A/CF330X/CF331A/CF332A/CF333A and Brother TN321/326 series.

Westbrook Technologies Announces New Software Releases for Fortis & FortisBlue
Westbrook Technologies Inc. has announced the new releases of its Fortis (2.7) and FortisBlue (2.3) software.

Konica Minolta Launches Dispatcher Phoenix Worldox Connector, Release 2.0
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has announced the availability of Dispatcher Phoenix Worldox Connector, Release 2.0.

RT Imaging Summit to be Held Oct. 15 in Zhuhai, China
The RT Imaging Summit Zhuhai, organized by Recycling Times Media (RT Media), to be held Oct. 15, 2014, will bring remanufacturers from all over the world to the Zhuhai Holiday Inn in Zhuhai, China.

Click here for all recent BTA Hotline articles.

ProFinance 2.0 - Las Vegas, Nev.
Over the last 12 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
15-16Grand Slam - A district event hosted by BTA East - Baltimore, Md.
Have you left the past in the past? Or, in some ways, are you still operating your dealership as if it was 1994 — or even 2004 — instead of 2014? Have you fully embraced the new opportunities that are best for your dealership? Have you positioned your sales, service and marketing efforts to ensure your ongoing success? Look at your dealership as it is today. Are you headed in the right direction? 2014's Grand Slam, open to dealers from across the country, is all about learning from recognized industry leaders. Collectively, they will provide the insight, guidance and tools you need to help ensure your dealership remains your market's premier resource for office technology and services. Join your fellow dealers and 25-plus exhibitors on Sept. 15-16 in Baltimore, Md., to make sure you are headed in the right direction. The event will feature a keynote by Scott Maccabe, president and CEO of Toshiba America Business Solutions Inc. (TABS), a dealer panel, a manufacturer panel, five additional educational sessions and a trip to Oriole Park at Camden Yards to see the Toronto Blue Jays take on the Baltimore Orioles. BTA dealer members receive 2-for-1 registration! For more information or to register online, click here.
24-25Select Dealer Group Meeting - Napa, Calif.
25Building My Business Webinar: "Leveraging Email Marketing to Generate More Leads — Tips & Best Practices for B2B Email Marketing"
According to the Direct Marketing Association, email marketing brings in about $40 for every $1 you spend. If your company is not sending out at least two emails per month to your customer/prospect database, you are missing out on a big opportunity to cash in. Join Roger Jung of Evolved Office and learn tips and best practices on how to launch and manage your own email marketing campaign. For more information or to register online, click here.
BTA MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak, president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will be three one-hour one-on-one coaching sessions in addition to the online training sessions. During these sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The August issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

2014 BTA Channel's Choice Report

The Business Technology Association's (BTA) annual Channel's Choice Report is now available for download on the BTA website. Free to BTA members, the 125-page report offers a detailed look at the results of the BTA Channel's Choice balloting process and provides comparisons of how dealers rate the performance and support of each of the industry's leading hardware vendors, as well as remanufactured cartridge vendors and third-party leasing companies. Previous years' reports are also available for download on the BTA website. You will need your member username and password to access and download the reports.

For more information, visit

For more information on other BTA member benefits, visit

Join BTA on Twitter, Facebook and LinkedIn
Click the buttons below to follow, become a fan or add BTA.

BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.