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Sept. 20, 2016
Issue No. 518

BTA Member Dealers Receive 2-for-1 Registration;
Can Use $150/$250 Discount Codes Received With Membership!

The 2016 Fall Colors Retreat will feature:
• A dealer panel, "2020 — Outlook for the Office Technology Industry,"
moderated by David Ramos of InfoTrends
• Exhibitor round-table discussions
• Three additional educational sessions presented by industry experts
• Time to network with peers & exhibiting sponsors
• A private guided tour of the Biltmore Estate and dinner at the Biltmore's Lioncrest Veranda
on Friday evening, and a cocktail reception and dinner at the hotel on Saturday evening

For more information, click here.

IBPI — The Best $500 You Will Ever Spend on Your Dealership!

Want to become a member of the largest buying group in our industry and save money? Join today by purchasing one share of IBPI stock at $500. That's it — no dues, no annual fees — ever. There is a reason more than 395 dealers have joined IBPI. If you are not a member, you are missing out on industry best pricing and programs, and the opportunity to receive year-end rebates. IBPI member dealers are commercial copier/MFP, print and IT providers throughout North America — probably including peers and friends you know. IBPI uses its membership's total annual sales of $4.9 billion to leverage great savings for all of its members. Contact IBPI today to invest $500 in the success of your dealership.

Put the power of IBPI to work for your dealership. Call (480) 393-1694 for details on how to join or visit

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

Panasonic Debuts PDF OCR & Management Solution
Panasonic System Communications Company of North America has introduced its PremierOCR Solution Powered By Panasonic Scanners, an advanced PDF OCR, compression and conversion solution for high-volume corporate environments.

Canon Introduces Therefore Online SMB
Canon U.S.A. Inc. has announced the availability of Therefore Online SMB, an information management and workflow application that will help small and medium-sized businesses work smarter by providing a ready-to-use, scalable solution that simplifies content capture and storage while helping to improve business processes.

Print Tracker Welcomes Phillip Dacus to Its Support Team
Print Tracker has announced the addition of Phillip Dacus to its software support team.

Robert Kocis Joins Continuum in New CRO Position
Continuum has named Robert Kocis to the newly created executive position of chief revenue officer (CRO), effective Oct. 3, 2016.

Print Management Solutions Group Announces MPS Sales Training Oct. 18-19
Print Management Solutions Group, a division of Learning Outsource Group, will be conducting its Selling Managed Print Services workshop Oct. 18-19 in Dallas, Texas.

Supplies Network & AOSware Enhance Connectivity to Benefit Resellers
AOSware dealers are now able to take advantage of a wide range of connection capabilities with Supplies Network, including PO transmission, PO confirmation, shipment confirmation and real-time stock checks.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "How to Increase Sales & Retain Accounts in the New Era of Office Technology"
The office technology industry is evolving and changing in major ways. It was a transactional world, but has since shifted to a high-performance service industry. How prepared is your dealership to win new sales and retain existing accounts in this ultra-competitive industry? If you want to win in this new era, your company has to become adept at uncovering what customers really want. This webinar, led by Rick Reynolds of AskForensics, will address real-world examples and strategies for uncovering client needs and identifying areas of vulnerability in accounts before it is too late. It will also address the often undetected, not-so-obvious cracks in client relationships that put critical client accounts "at risk," according to sales and account retention data from the AskForensics Knowledgebase of more than $14 billion worth of contracts and proposals of enterprise companies. The insight from this webinar will help attendees more closely align with the business objectives of their customers. For more information or to register online, click here.
ProFinance 2.0 - Denver, Colorado
Over the last 14 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
12-13Select Dealer Group Meeting - Seattle, Washington
21-22Fall Colors Retreat - Hosted by BTA Southeast - Asheville, North Carolina
Planned and hosted by the dealer volunteer leadership team of BTA Southeast, the Fall Colors Retreat will feature a dealer panel, exhibitor round-table discussions and three educational sessions specifically selected for today’s office technology dealers. In addition, the event agenda includes great networking opportunities — a private guided tour of the Biltmore Estate and dinner at the Biltmore’s Lioncrest Veranda on Friday evening, and a cocktail reception and dinner at the hotel on Saturday evening. Each attendee will also receive a ticket to tour the Biltmore during their free time on Friday or Saturday. In addition, there will be time to visit with exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site to be entered into the BTA Events Sweepstakes. BTA member dealers receive 2-for-1 registration and can use their $150/$250 discount codes received with membership. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

Click here for more congratulatory videos and videos of the BTA at 90: A Celebration event, held June 10, 2016, at Kansas City Union Station in Kansas City, Missouri.

The September issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

UPS Savings Program
Through the UPS Savings Program, you can save up to 36 percent when you ship with UPS, plus a 50-percent discount on select services for up to four weeks after you enroll. Whether you are shipping air or ground, you will get same-day pickup with one driver for all of your shipments. Save on a broad portfolio of shipping services, including: Up to 36 percent on UPS Air letters, including UPS Next Day Air; up to 32 percent on UPS Air packages; up to 34 percent on UPS International imports and exports; up to 24 percent on UPS Ground shipments; and more.

Visit for more information.

For more information on other BTA member benefits, visit

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BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.