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Oct. 29, 2013
Issue No. 373

What keeps your dealership ahead of the competition?

Don't leave the door open for competitive solution providers to visit your equipment customers. Be the one offering solutions directly to your customer base — document management solutions that are relevant to every company, no matter its size.

DocuWare makes the transition to selling practical solutions easy.

DocuWare offers channel-only distribution, maximizing your margins. Benefit from its "out-of-the-gate" business plan, including: sales tools, ongoing education, field sales support and more. Learn how to build your own successful professional services team so you control 100 percent of your customer relationship. DocuWare provides everything you need to succeed as a professional services solutions-based company.

DocuWare has more than 100,000 users in 72 countries. It is an extremely robust product that is ISO:9001 certified, FDA compliant and scalable to any size organization. DocuWare automates business processes, enabling improved customer service and increased cash flow, all while reducing costs.

Want to learn more? Contact DocuWare today at (888) 565-5907 or

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

The Cannata Report's Annual Dinner Raises More than $130,000 for Charity
Frank G. Cannata, president of Marketing Research Consultants LLC (MRC) and editor-in-chief and publisher of the The Cannata Report, and Live Wire blog, has announced that more than $130,000 was raised or pledged at The Cannata Report's 28th Annual Awards and Charities Dinner for the Maryann Ingoglia Memorial Research Grant for Leukemia conducted at the Hackensack University Medical Center.

Xerox Celebrates 75 Years of Xerography
This year marks the 75th anniversary of the first xerographic image, created by Chester Carlson in a rented second story room in Queens, N.Y.

Ricoh Releases SG 7100DN GELJET Color Printer
Ricoh Americas Corp. has released the 11-by-17-inch Ricoh SG 7100DN GELJET color printer, ideal for home offices, small businesses and smaller departments in larger companies.

ECi Connect Conference 2014 Moves to Las Vegas
ECi Software Solutions has announced that its Connect Conference 2014 will be held Nov. 10-12, 2014, at The Mirage Hotel and Casino in Las Vegas.

TonerCycle/InkCycyle Releases Canon240XL/240XXL/241XL Remanufactured Cartridges
TonerCycle/InkCycle has released Canon PG-240XL Black, PG-240XXL Black and CL-241XL Color remanufactured inkjet cartridges.

Konica Minolta Launches KIP 70 Series
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) and KIP have announced the launch of the KIP 70 Series of wide-format monochrome production print systems.

BEI Services & Digital Gateway Join Forces
BEI Services Inc. has announced a strategic alliance with Digital Gateway Inc. (DGI) that will improve the dealer experience by allowing seamless communication from DGI's e-automate software to the BEI Services database.

Beyond Technologies Now an Authorized Digital Gateway Provider
Beyond Technologies Inc. has announced is now an authorized Digital Gateway training and consulting provider.

Konica Minolta Launches bizhub 754e/654e Series
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has announced the availability of the bizhub 754e/654e series of monochrome MFPs.

Click here for all recent BTA Hotline articles.

ProFinance 2.0 - Las Vegas, Nev.
Over the last 10 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software and managed print services (MPS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
7Building My Business Webinar: "Using LinkedIn & Google to Secure C-Level Meetings"
Today's office technology sales reps must adopt and implement social media strategies in their prospecting plans in order to stay relevant and ahead of the competition. During this webinar, Kate Kingston of Kingston Training Group will share step-by-step instructions on exactly how to use LinkedIn to secure net new C-level meetings and how to use Google to generate all the prospective customer research you need within your dealership's sales territory. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The October issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

C2C Resources Collection Services

Learn how Profit Maximizer, InfoMax Collection System and Legal Forwarding Edge can help your company be more effective with your in-house collecting and maximize recovery of accounts turned over for collection. Explore how communication options provided by C2C Resources keep you up to date as they make progress on your accounts, as well as how C2C's weekly remittance program gets you money quickly once it does collect. Most importantly, learn how licensing helps protect your business during the recovery process. BTA members receive a discounted rate on these services.

Visit for more information.

For more information on other BTA member benefits, visit

September/October Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: Don't Stagnate, Delegate!; Valuing a New Venture and Minority Interest; Analyze Contribution Before Cutting Checks; Let the (Media) Buyer Beware; and much more! Click here to download.

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