Nov. 20, 2012
Issue No. 327

Trusted and authorized by more OEMs and products than any other circuit board repair center in the imaging industry, Hytec provides multi-line support, savings of up to 70 percent of new board replacement costs and a full-year warranty on repairs. Encompassing more than 4,500 models, Hytec is continually adding new repair offerings. Choosing Hytec as your one-stop repair center for all your needs would be a smart choice to make.

Visit or call (800) 883-1001 for more information. Hytec is open from 8 a.m. until 7 p.m. EST.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Webinar on Website 'Must Haves' Set for Nov. 28
The 59th webinar in BTA's Building My Business Webinar Series is scheduled for 4 p.m. Eastern on Wednesday, Nov. 28.

Supplies Network & The Office Supply Chain Join Forces
Supplies Network and The Office Supply Chain have announced a new program designed to help resellers find new customers, increase sales and retain existing clients.

Nuance Announces New Mobile Print Agreement
Nuance Communications Inc. has announced it is providing secure, manageable mobile printing for enterprise environments.

docSTAR Expands Cloud Content Management Software
docSTAR has announced that its cloud content management solution, Eclipse, is now available for installation on customers' hardware.

Ricoh Americas Corp. & Metro Sales Announce Agreement
Ricoh Americas Corp. and Metro Sales Inc. have announced a strategic agreement for the sales, service and operations of certain Ricoh direct channel commercial customers in the Duluth, Rochester and St. Cloud, Minn., areas.

SmartSearch Earns BLI's Five-Star Rating
Square 9 Softworks has announced that Buyers Laboratory LLC (BLI) has awarded Square 9's SmartSearch 3.3 Corporate Edition an overall solution rating of five stars — the organization's highest possible rating.

Neopost Receives Customer Service All-Star Award
Neopost USA has been named the "All-Star Service Organization of the Year" by the National Customer Service Association.

OKI to Resell Lantronix xPrintServer Mobile Printing Device
OKI Data Americas has announced a reseller agreement with Lantronix.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "Website 'Must Haves' for Driving Traffic, Leads and Sales"
Today, most businesses need to develop an online sales and marketing strategy to help build their brands, and educate and inform their target audiences (customers and prospects). With the evolution of the Internet and search, your website and social media should be key components of your business's online strategy. We all know how important a website is to a business's online strategy, but what does it really take to have a great website that drives visitors, leads and revenue? This webinar, led by Martin Perry of in2communications Inc., will serve as the ultimate resource to having a killer website. You will learn: how to get found online with search engine optimization (SEO), including building inbound links, meta tags and more; important design and usability factors you need to know; tips for creating awesome content that attracts and keeps visitors on your website; best practices for converting traffic into leads, including calls-to-action, landing pages and forms; and leveraging social media to help distribute/share your content. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The November issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Insurance Services

BTA members have the opportunity to enroll in a number of insurance programs that are specialized to fit the needs of business equipment/networking resellers. The programs encompass a variety of coverage including health, business, disability, executive life, cancer programs, workers' compensation, retirement and Section 125 plans. For health, group life, dental and vision plans, BTA's Insurance Brokerage Service through Mass Marketing Insurance Consultants Inc. (MMIC) can provide a free, no-obligation quote. Members can also obtain a free discount pharmacy card to receive 10 to 60 percent discounts on prescription medications. For property, business personal property, commercial liability, automobile fleets, false pretense, workers' compensation and equipment insurance plans, members can call Sentry Insurance to request a quote.

Visit for additional information.

For more information on other BTA member benefits, visit

November/December Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: The Buyer for Your Biz; How to Make Big Money in Your Small Business; The Statement of Cash Flows; How to Keep Legal Costs Down; and much more! Click here to download.

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Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.

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