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Dec. 1, 2015
Issue No. 478

IBPI — The Best $500 You Will Ever Spend on Your Dealership!

Want to become a member of the largest buying group in our industry and save money? Join today by purchasing one share of IBPI stock at $500. That's it — no dues, no annual fees — ever. There is a reason more than 385 dealers have joined IBPI. If you are not a member, you are missing out on industry best pricing & programs, and the opportunity to receive year-end rebates. IBPI member dealers are commercial copier/MFP, print and IT providers throughout North America — probably including peers and friends you know. IBPI uses its membership's total annual sales of $4.8 billion to leverage great savings for all of its members. Contact IBPI today to invest $500 in the success of your dealership.

Put the power of IBPI to work for your dealership. Call (480) 393-1694 for details on how to join or visit

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Welcomes Nine New Members

BTA's Dec. 16 Webinar to Focus on Using Yelp & Twitter
The 96th webinar in BTA's Building My Business Webinar Series is scheduled for 4 p.m. Eastern on Wednesday, Dec. 16.

Ricoh Unveils Enhanced RICOH ProcessDirector
Ricoh Americas Corp. has announced enhancements to its flagship critical communications software, RICOH ProcessDirector.

Xerox Survey Finds Consumers Willing to Pay for Better Customer Care Service
A new Xerox report, The State of Customer Service 2015, reveals that more than half (54 percent) of consumers would pay more money for better customer care from their preferred brands.

Canon Expands Mobile Print Options With AirPrint Support
Canon U.S.A. Inc. has announced that the imageRUNNER ADVANCE 500iF/400iF monochrome MFPs can now support Apple AirPrint wireless technology, enabling direct printing from iPhone, iPad and iPod touch.

Konica Minolta Joins Climate Change Advocacy With Global Leaders at COP21
Konica Minolta Inc. is participating in the publication of COP21 Climate Change — The New Economy (CCTNE) with a two-page advocacy supporting the global initiatives discussed at COP21 in Paris this month.

GreatAmerica Lands on Top in Cannata Survey Six Out of Seven Years
GreatAmerica Financial Services Corp. has announced it topped the list of the The Cannata Report's 2015 Annual Dealer Survey for the sixth time in seven years, scoring an all-time high of any finance company with a 4.7 out of 5.0 rating.

PrintFleet & MWAi Collaborate
PrintFleet Inc. has announced it has collaborated with MWA Intelligence (MWAi) to create a fully integrated end-to-end remote monitoring and ERP experience for the imaging channel.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "How to Effectively Use Yelp & Twitter"
Who uses Yelp and Twitter and how do they work? In this webinar, Andy Slawetsky of Industry Analysts Inc. will explain why should dealers use Yelp and Twitter to improve their business success. He will cover the basics of both platforms and show you how to set up and maintain your Yelp and Twitter accounts.For more information or to register online, click here.
Building My Business Webinar: "Quick Start Session to Transitioning to Managed Services"
Looking to transform your business to the profit rich, reoccurring revenue model of managed IT services? This webinar, led by Ted Roller of CompTIA, will provide attendees with the necessary skills and techniques they need to offer solid managed services. Learn how to identify new and recurring revenue opportunities and gain insights into investing in the right people, sales techniques and processes for success.For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

Click here to watch a promotional video for BTA's 90th anniversary celebration.

The December issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

CompTIA Discounts & Resources

CompTIA is the voice of the world's IT industry. As a non-profit trade association, it advances the global interests of IT professionals and organizations and enables them to be more successful with industry-leading certifications and business credentials, education, resources and the ability to connect with like-minded, leading industry experts. For example, its Managed Services Community allows for collaboration of best practices to improve the IT industry as a whole.

Don't miss the Jan. 4 BTA Building My Business webinar, "Quick Start Session to Transitioning to Managed Services," presented by CompTIA's Ted Roller. To be held at 4 p.m. Eastern, the webinar is free to all BTA members.

Visit for details on BTA's partnership with CompTIA.

For more information on other BTA member benefits, visit

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BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.