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Dec. 10, 2013
Issue No. 379




There are a lot of recruiters out there who say they know the copier/MFP business. But nobody knows it like Copier Careers.

For almost 30 years, Copier Careers has dedicated itself exclusively to helping independent copier/MFP dealerships find the experienced staff they need to stay ahead of the curve. When color was introduced, Copier Careers was there. When analog gave way to digital, it was there. When standalone machines were replaced by networked devices, it was there. When "pushing boxes" was replaced with solution sales, it was there. When new software was introduced into the back office, it was there. While other recruiters have come and gone, Copier Careers has stayed the course. Copier Careers is in it for the long haul, just like you.

The Copier Careers 2013 Sales Representative Salary Survey is now available. This year's survey reflects the responses of nearly 10,000 sales professionals who work in the copier channel. Via Copier Careers' online survey, they shared information about their base pay, commissions, quotas and more. BTA members can read and download the seven-page salary survey at http://copiercareers.com/salary_survey/2013_sales_rep_salary_survey.pdf.

More than Résumés, Candidates®

Learn more about how Copier Careers can help move your business forward. Visit www.copiercareers.com or call (888) 733-4868.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at brent@bta.org or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

Ricoh Unveils New Monochrome Smart MFPs
Ricoh Americas Corp. has announced a new series of monochrome MFPs for small offices and workgroups.

PrintFleet Announces LINK Partnership with Compass & PrintReleaf
PrintFleet Inc. has announced that Compass Sales Solutions has become a LINK partner.

KYOCERA Introduces Two New TASKalfa MFPs
KYOCERA Document Solutions America has launched two new TASKalfa color MFPs: the TASKalfa 7551ci and the TASKalfa 6551ci.

Konica Minolta Acquires CopySource Inc.
Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has announced that it has acquired CopySource Inc., a business solutions dealership headquartered in Coral Springs, Fla.

Nuance Announces OmniPage Capture Software Developer Kit 19
Nuance Communications Inc. has announced OmniPage Capture Software Developer Kit (SDK) 19.

Canon U.S.A. Updates Océ PRISMAaccess
Canon U.S.A. Inc. has announced the availability of Océ PRISMAaccess 5.4, bringing support for a wider range of jobs and streamlined submission methods for print providers and their customers.

Copier Careers Publishes 2013 Sales Representative Salary Survey Results
The Copier Careers 2013 Sales Representative Salary Survey is now available.

Compass Announces Integration with EverBank Commercial Finance
Compass Sales Solutions has announced an integration with EverBank Commercial Finance Inc.

Click here for all recent BTA Hotline articles.

Jan.
15
BTA MPS Client Engagement Training Series
The BTA MPS Client Engagement Training Series, led by Mike Lecak, president of Collaborative Consultant Group, consists of six one-hour, Web-based courses designed to assist participants in the following: getting the appointment; MPS value propositions; conducting the appointment; the assessment; the proposal; deal implementation; and client management. During the six-week session, there will be three one-hour one-on-one coaching sessions in addition to the online training sessions. During these coaching sessions, you will be working with Lecak on three of your specific accounts. You will be taking these opportunities through the sales process, from appointment through the assessment to the proposal and contract. You will have a chance to gain valuable insight while working on actual "live" prospects. For more information or to register online, click here. For more information or to register online, click here.
23Building My Business Webinar: "What Does Good Look Like Now?"
The office technology industry model for success has been the key to improving dealer performance over the years. Now, as managed print and managed services continue to grow, the model is more important than ever. Are you looking to maximize performance in today's changing world? In this webinar, John Hey and Todd Johnson of Strategic Business Associates will review the model along with the strategies and practices being employed by the most profitable dealerships in the industry today. For more information or to register online, click here.
Feb.
13
FIX: Cost Management for Service - Orlando, Fla.
Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches you how to compute the cost of your service labor hour (service burden rate) and improve your overall service department profitability. Workshop instructors Ronelle Ingram and Rock Janecek will cover proven management and customer service programs to improve morale within your service department. Those struggling with MPS and IT issues can learn new management skills to help transition your staff to the realities of solution-based servicing. This is a highly interactive, energetic classroom experience. Attendees to the Feb. 13 workshop receive FREE registration to Winter Break. For more information or to register online, click here.
14-15Winter Break - A district event hosted by BTA Southeast - Orlando, Fla.
BTA Southeast will host its annual spring district event, open to BTA members and non-members from across the country, on Feb. 14-15, 2014, at the Walt Disney World Swan in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Mason Olds of Canon U.S.A. Inc., five additional educational sessions presented by industry leaders and a dealer panel focused on business transformation. In addition, there will be time to visit with 30-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win one of five $100 American Express gift cards and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will travel to Epcot to spend the evening at the park. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The December issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.


Click here to view the magazine online.

Click here for the Office Technology archives.


UPS Savings Program

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To enroll and start saving today, visit savewithups.com/bta or call (800) MEMBERS (800-636-2377), Monday through Friday, 8 a.m. to 6 p.m. EST.

For more information on other BTA member benefits, visit www.bta.org/MemberBenefits.

November/December Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at info@bta.org if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: My Big Mistakes; Advice I Heed; Personal Goodwill; 2013 Tax Law: A Brand-New World; and much more! Click here to download.

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