Dec. 11, 2012
Issue No. 330

IBPI — Saving Time & Money for Dealers for 25 Years

IBPI is the largest buying group in our industry with more than 330 commercial copier and print dealers representing annual sales in excess of $3.7 billion. IBPI's buying power saves you money, and with its quality vendor offerings, you will not have to shop around for the best deal. Last year, the average IBPI member saved between $29,500 and $175,000 on their purchases through IBPI programs. Contact IBPI to find out how you can save too!

IBPI negotiates relationships with quality vendor programs, such as its newest additions: Ademero Inc. and Kingston Training Group.

Put the power of IBPI to work for your dealership. Call (480) 393-1694 for details on how to join or visit

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA & Service Strategies Announce BTA Field Service Foundations Workshop
The Business Technology Association (BTA), in partnership with Service Strategies Corp., a San Diego-based consulting and training firm dedicated to advancing service excellence, is launching a new classroom educational workshop that will provide office technology service professionals the guidance and tools they need to manage a highly successful field service operation.

Ricoh Announces Digital Mail Services
To address the errors, wasted effort and delays that manual mail handling can sometimes involve, Ricoh Americas Corp. has detailed Ricoh Digital Mail Services, a way to convert paper mail to efficient, easy-to-manage electronic information.

Lawler Named New CEO of BLI
Buyers Laboratory LLC (BLI) has announced that its board of directors has completed a leadership succession plan.

Xerox Enhances & Simplifies Printer Supply Management
Xerox is making it easier for resellers to grow their business and stay connected with their small- and medium-sized customers with two new offerings within Xerox eConcierge, a cloud-based supplies replenishment program for networked and multifunction printers.

Dibon Technologies to Offer Canon's Forms & Print Services
Canon Information and Imaging Solutions Inc. (CIIS), a wholly owned subsidiary of Canon U.S.A. Inc., has announced that it has formed a strategic relationship with Dibon Technologies Inc., a cloud and IT solutions provider.

GreatAmerica Announces New Trade Name
GreatAmerica Leasing Corp. (GreatAmerica) has announced that it has adopted a new trade name: GreatAmerica Financial Services.

Parts Now & Print-Rite North America Form Partnership
With a focus on further expansion of their imaging supplies product line, Parts Now has partnered with Print-Rite North America for the distribution of Print-Rite aftermarket laser toner cartridges.

Nexent Relocates Head Office
Nexent Innovations Inc. has relocated its corporate office to a new site in the Sheridan Science & Technology Park: 2333 N. Sheridan Way, Ste. 201, Mississauga, ON, Canada L5K 1A7.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "Recruiting Best Practices for Your Dealership"
Recruiting and staffing can always be a challenge, no matter how large or small your dealership. Knowing how to effectively recruit, train and onboard employees is vital to your organization's success. By learning new and unique best practices regarding the recruiting process, you can attract better talent to your organization and eliminate turnover. It is important to have the right interview process in your dealership that will assist in the screening process. In this webinar, presented by R. Thomas Bruguiere, vice president of recruitment at Crawford Thomas, participants will learn best practices regarding the recruiting process to better their dealerships' hiring efforts in 2013. For more information or to register online, click here.
ProFinance 2.0 - Orlando, Fla.
Over the last 10 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software and managed print services (MPS), the business has changed — and ProFinance has changed with it. Taught by John Hanson and John Hey of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. As a front runner to the Winter Break district event, ProFinance 2.0 attendees receive free registration to the event. For more information or to register online, click here.
BTA Field Service Foundations Workshop - Orlando, Fla.
The BTA Field Service Foundations Workshop is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. Taught by John Hamilton, president of Service Strategies Corp., this workshop includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. As a front runner to the Winter Break district event, Field Service Foundations Workshop attendees receive free registration to the event. For more information or to register online, click here.
Select Dealer Group Meeting - Buddina, Queensland, Australia
Winter Break - Hosted by BTA Southeast
BTA Southeast will be hosting its annual Winter Break district event, open to BTA members and non-members from across the country, on Feb. 8-9, 2013, at the Rosen Centre Hotel in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Martin Brodigan, chairman and CEO of Ricoh Americas Corp., five additional educational sessions presented by industry leaders providing insight and business strategies that can help any office technology dealership reach new heights, and a round-table discussion focused on "Alternative Revenues." In addition, there will be time to visit with 25-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win a $500 American Express gift card and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will enjoy dinner and entertainment at Sleuths Mystery Dinner Shows. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The December issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Member Rewards Program

Available exclusively to you as a member of BTA, you can now gain access to thousands of discounts and special offers on all sorts of popular products and services through BTA's Member Rewards Program. Come explore offerings from companies like, AMC Theatres, Best Buy, Chili's, Firestone, Red Lobster, Sprint, Target, T-Mobile and many others. Members can also save on admission to popular theme parks, new and pre-owned cars, memberships to warehouse buying clubs and more. These are exclusive offers available to active members of BTA. Sign up today and start celebrating your savings. To join, log in and click on the Member Rewards link from your profile menu.

Visit for additional information.

For more information on other BTA member benefits, visit

November/December Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: The Buyer for Your Biz; How to Make Big Money in Your Small Business; The Statement of Cash Flows; How to Keep Legal Costs Down; and much more! Click here to download.

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