Dec. 18, 2012
Issue No. 331

The copier industry is changing fast. But one thing that hasn’t changed is our dedication to it. For more than 25 years, Copier Careers has been helping independent dealerships find the qualified staff they need to move their businesses forward.

Our passion shows in everything we do. Our frequent publications help our clients keep on top of the trends that are shaping careers in the industry. And our Adaptive Retained Recruiting model is designed specifically with the needs of copier dealerships in mind, so they can meet their existing staffing needs while planning ahead for the future.

Learn more about how Copier Careers can keep you ahead of the curve.
Visit or call (888) 733-4868.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

OKI Data Americas Celebrates 40 Years
On Dec. 17, OKI Data Americas observed 40 years since its establishment in December 1972.

Ricoh Named to 2012 Top 100 Global Innovators List
Ricoh Co. Ltd. has been named to the 2012 Top 100 Global Innovators list by Thomson Reuters.

United Stationers Introduces Email Plus Program
United Stationers has introduced an innovative new email marketing program, Email Plus.

Compass Sales Solutions Partners with Aster Graphics
Compass Sales Solutions and Aster Graphics have announced a strategic product integration.

Formax Introduces cmColor RIP & Color Match Software
Formax has introduced its cmColor RIP and Color Match Software.

Click here for all recent BTA Hotline articles.

Building My Business Webinar: "Recruiting Best Practices for Your Dealership"
Recruiting and staffing can always be a challenge, no matter how large or small your dealership. Knowing how to effectively recruit, train and onboard employees is vital to your organization's success. By learning new and unique best practices regarding the recruiting process, you can attract better talent to your organization and eliminate turnover. It is important to have the right interview process in your dealership that will assist in the screening process. In this webinar, presented by R. Thomas Bruguiere, vice president of recruitment at Crawford Thomas, participants will learn best practices regarding the recruiting process to better their dealerships' hiring efforts in 2013. For more information or to register online, click here.
ProFinance 2.0 - Orlando, Fla.
Over the last 10 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. But with the introduction of color, connectivity, software and managed print services (MPS), the business has changed — and ProFinance has changed with it. Taught by John Hanson and John Hey of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the new industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. As a front runner to the Winter Break district event, ProFinance 2.0 attendees receive free registration to the event. For more information or to register online, click here.
BTA Field Service Foundations Workshop - Orlando, Fla.
The BTA Field Service Foundations Workshop is designed for service professionals looking to improve their industry-related management skills. The course provides a solid foundation of skills needed to successfully manage a field service operation and includes two full days of university-level instruction. Field service managers must have a high quotient of skills and insights into the specific demands of their customers, team members and the service business environment. Taught by John Hamilton, president of Service Strategies Corp., this workshop includes topics covering leadership, coaching and facilitating the activities of a field service team toward the accomplishment of the evolving technical services mission. As a front runner to the Winter Break district event, Field Service Foundations Workshop attendees receive free registration to the event. For more information or to register online, click here.
Select Dealer Group Meeting - Buddina, Queensland, Australia
Winter Break - Hosted by BTA Southeast
BTA Southeast will be hosting its annual Winter Break district event, open to BTA members and non-members from across the country, on Feb. 8-9, 2013, at the Rosen Centre Hotel in Orlando, Fla. This event will be a great setting to learn from industry leaders, gather new ideas and network with your peers. The event will feature a keynote presentation by Martin Brodigan, chairman and CEO of Ricoh Americas Corp., five additional educational sessions presented by industry leaders providing insight and business strategies that can help any office technology dealership reach new heights, and a round-table discussion focused on "Alternative Revenues." In addition, there will be time to visit with 25-plus exhibiting sponsors, many of which will hold drawings for great prizes during the event. Dealer attendees can also enter on-site for a chance to win a $500 American Express gift card and be entered into the BTA District Event Sweepstakes. To wrap up the event, attendees will enjoy dinner and entertainment at Sleuths Mystery Dinner Shows. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Industry Calendar.

The December issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Member Rewards Program

Available exclusively to you as a member of BTA, you can now gain access to thousands of discounts and special offers on all sorts of popular products and services through BTA's Member Rewards Program. Come explore offerings from companies like, AMC Theatres, Best Buy, Chili's, Firestone, Red Lobster, Sprint, Target, T-Mobile and many others. Members can also save on admission to popular theme parks, new and pre-owned cars, memberships to warehouse buying clubs and more. These are exclusive offers available to active members of BTA. Sign up today and start celebrating your savings. To join, log in and click on the Member Rewards link from your profile menu.

Visit for additional information.

For more information on other BTA member benefits, visit

November/December Issue of The Business Owner Posted to the BTA Website
You will need your member login and password to download. Please contact BTA at if you do not have your member login and password. You may also access past issues of The Business Owner online. In this issue: The Buyer for Your Biz; How to Make Big Money in Your Small Business; The Statement of Cash Flows; How to Keep Legal Costs Down; and much more! Click here to download.

Join BTA on Twitter, Facebook and LinkedIn
BTA has expanded its Web presence to Twitter, Facebook and LinkedIn. Click the buttons below to follow, become a fan or add BTA.

BTA Membership
Your BTA benefits are listed on the BTA website. Be sure to take full advantage of your membership by using the many discount programs and business services BTA offers exclusively for its members. Click here to learn more. Not a member yet? Join online.

Can't view HTML emails? Click here for an online version of the Hotline.

To unsubscribe from BTA emails, click here.