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ConnectWise Adding Microsoft Azure Support to Its Cloud Management Tool

Tuesday, August 02, 2016  
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ConnectWise has announced that ConnectWise CloudConsole is expanding to provide full support for Microsoft Azure.

"The enthusiasm of ConnectWise partners for adding cloud-based capabilities is evident by the more than 300 active partner companies we already have managing over one million seats of Microsoft Office 365 subscriptions through CloudConsole," said Craig Fulton, general manager, ConnectWise Business Suite. "The next logical step is to give them the capacity to also manage all their customers' Microsoft Azure resources — directly from ConnectWise via a single pane of glass."

Some of the new Azure support capabilities being added to CloudConsole include:
  • Proactive Monitoring: With easy and ongoing access to the status of their customers' Azure services via a central console, ConnectWise partners will have the ability to resolve issues before they impact a customer.
  • Improved Billing: CloudConsole transforms a tedious, time-consuming manual billing process to one that can be accurately accomplished via a single click. Additional billing improvements include built-in proration for service upgrades and automatic updates of billing details.
  • Secure, Fast Support: Support requests can be addressed without the need for username and password details.
As more business applications and processes migrate to the Azure cloud platform, technology service providers need an intuitive tool like CloudConsole to reduce the complexity and time they spend managing, supporting and billing their customers.

"By working together with Microsoft, we've been able to add the functionality our partners need to increase their efficiency and better support their customers who are taking advantage of Microsoft Azure," Fulton said.

"More and more businesses of all sizes are relying on the cloud," said Jon Strausburg, cloud sales director for U.S. SMB&D, Microsoft. "The latest data shows that more than 120,000 new customers are adding Azure cloud services each month. It's important for our Azure users to have a delightful, trouble-free experience. ConnectWise's CloudConsole helps deliver an optimal Azure experience."

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