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BTA Hotline: News

Copier Careers Publishes 2016 Service and Operations Manager Salary Survey Results

Tuesday, August 23, 2016  
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The 2016 Copier Careers Service and Operations Manager Salary Survey is now available. This year's survey reflects the responses of 1,864 copier/MFP channel service and operations managers across the United States. Copier Careers uses these annual surveys to provide a year-by-year snapshot of how well industry professionals are compensated, how satisfied they are in their careers and how closely their needs are aligning with the needs of their employers.

Highlights include:
  • Salaries for this position vary by job title, with general managers earning the highest average salary and service managers earning the lowest average salary. The average salary across all job titles in 2016 is $84,426.
  • The average experience level of service and operations managers has plummeted in recent years, reaching an average of only 13 years of experience within the copier/MFP industry in 2016.
  • Service and operations managers increasingly value seeing their jobs help achieve company goals and the ability to work with leading-edge technology since 2002.
  • 30 percent of respondents are actively seeking a new position while 67 percent are somewhat looking in 2016.
The full 2016 Copier Careers Service and Operations Manager Salary Survey is made freely available here: http://www.copiercareers.com/salary_survey/2016_svc_mgr_salary_survey.pdf.

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