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Carolina Business Equipment Acquires Docuquest Inc.

Thursday, September 14, 2017  
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In August 2017, BTA member Carolina Business Equipment (CBE) acquired Savannah, Georgia-based Docuquest Inc., an office technology dealership representing Toshiba MFP products. The Docuquest venture was a cold startup envisioned by John Prussia and, in 2002, his vision became reality as Docuquest was launched. Docuquest has enjoyed steady success and growth ever since. Prussia's passion stemmed from his vast experience in the reprographics industry as a manufacturer's representative. Now a dedicated dealership owner, he knew that taking things to the next level would require significant resources. This focus was the impetus that eventually evolved into discussions with a close friend in the industry, John Eckstrom, owner of South Carolina-based CBE.

"The synergy was there for CBE to acquire Docuquest and this gives CBE an additional area in Georgia for expansion," Eckstrom said.

CBE is a multi-line dealership representing Sharp, Toshiba and OKI Data. With the acquisition of Docuquest, this strategic alignment fits well with CBE's growth strategy. CBE's corporate headquarters is based in Columbia, South Carolina, and has branch offices in Charleston, South Carolina, Florence, South Carolina, and serves the Aiken, South Carolina, and Augusta, Georgia, markets from its home office in Columbia.

"With the acquisition of Docuquest, we now have a solid footprint in Savannah that will allow us to reach into other parts of the low country of South Carolina and certainly into parts of southeast Georgia," Eckstrom said.

CBE now has offices in five cities, plus several remote support personnel. In recent years, CBE has developed a strong Network Services Division that has been improving and evolving for the last decade. The CBE NOC (network operations center) houses a team of dedicated IT professionals and represents the fastest-growing segment of the company.

"CBE boasts an impressive client list and many of the initial managed network services relationships began with, 'We have heard about you guys!,'" Eckstrom said. "Word spreads quickly when folks are seeing good results. We must be doing it right!"

Along with being the network services provider for the Columbia Fireflies, the 2016 most technologically advanced minor-league ball park in the country, CBE also provides its network services for the nation's only TV manufacturer, Element Electronics. With clients all over the country, CBE has become an IT company for IT companies.

"We have acquired two companies in as many months and are proud to have the former Docuquest group as part of the CBE family," Eckstrom said.

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