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Konica Minolta Receives Platinum, Diamond Honors From Hyland Software

Tuesday, February 20, 2018  
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Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has announced it has received the Platinum and Diamond support award honors from Hyland Software for helping organizations operate more efficiently using the OnBase ECM solution.

The Diamond Award is an annual recognition of service excellence within the OnBase community through activities like customer support, retention and training, as well as the number of customers served.

Platinum designations are awarded for sales performance and excellence. The criteria includes growing the OnBase community through new acquisitions and additional software revenue.

"Business as usual is no longer enough," said Kevin Kern, senior vice president of business intelligence services and product planning, Konica Minolta. "The baseline for today's successful business has shifted. Access to information and the ability to make smart decisions based on the information and content that drives your business is a critical factor in achieving success and staying ahead of the competition.

"ECM and information management have become vital for the Workplace of the Future as companies realize that they need to better secure information, integrate their platforms and streamline their workflows to be more productive in their operations and deliver the best experience for their customers and employees," Kern continued.

"Our partner community is held to the highest standards," said Bill Kavanaugh, vice president of sales, Hyland. "This annual distinction indicates Konica Minolta's relentless commitment to developing, implementing and supporting mission-critical solutions that solve a wide range of business challenges for organizations."

The authorized OnBase solution provider community is an exclusive team of more than 400 Hyland partners worldwide. These organizations provide expertise and hands-on support for OnBase, as well as the many complementary technologies that make up ECM solutions. Providers work with Hyland to give customers the highest level of technical support. And they get continuous OnBase training and the backing of Hyland.

"We're excited to be working with Hyland Software as we work to deliver the best-in-breed content management solution in the industry to our extensive customer base around the world," Kern said. "We expect that our technical expertise and hands-on support as an authorized global OnBase solution provider will help drive our success in the future."

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