Some comments from attendees at BTA's events:
"It is great to see an active BTA East again! The seminars helped us gain a greater understanding of the issues and opportunities facing our customers, prospects and industry. The networking was excellent! The Ritz Carlton was exceptional. I'm looking forward to the next one."
— Dan Donohue, Polek and Polek Inc., West Caldwell, New Jersey
"The recent BTA East event gave us a great opportunity to discuss the latest news within the industry. It also allowed us to meet multiple vendors in one location and to speak and learn from other dealerships. The speakers at the event were outstanding and allowed us to see how other dealerships are handling the changing dynamics of our industry, from print management to better and more effective ways of managing the service department. Overall, the event gave us some valuable tools on how to improve and protect our business."
— David Hart, Heaster-Hart Office Equipment, Clarksburg, West Virginia
"I felt that the event was well planned and well presented. I also loved the facility and would enjoy going back to the same place. The facility, service, people and the atmosphere were all wonderful. Overall, the event gave us ideas that we've already incorporated into all aspects of our business. We specifically enjoyed Jack Duncan's presentation … We had a management meeting this morning and we discussed the comparison of our numbers to Jack's benchmarks. His information has stimulated some research and we feel will bring us some improved results. Thanks for the great event."
— Mike Steinhoff, Rhyme Business Products, Portage, Wisconsin
"I've been in the office automation business for over 35 years. With that in mind, you would think that I know a lot about our industry and am rarely surprised. Just the contrary, the recent BTA conference in White Plains opened my eyes to a very important business area that I rarely think about. Bob Goldberg opened my eyes to Disaster Recovery Planning. It just one of those things that we don't think about until it's too late. We are now creating a Disaster Plan that we hope we will never need. We can share the plan with our clients to help them have more confidence in our ability to serve them through all possible conditions. I wonder if my competition has a Disaster Plan."
— Art Schwartz, Image Systems for Business, Somerset, New Jersey