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Building My Business Webinar - Dec. 14
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Building My Business Webinar - Dec. 14

When: Thursday, Dec. 14, 2017
4 p.m. Eastern
Where: United States

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December 2017
Service Profitability: Where Does it Begin?
4 p.m. Eastern, Thursday, Dec. 14

Presented by Jack Duncan, owner, Jack Duncan Consulting

There are many ways to increase service profitability from the top down — cutting manpower, parts budgets, etc. But where does profitability really begin? While marketplace pressure may have an effect on service pricing, the service department must be heavily engaged in cost containment to ensure profitability. In actuality and aside from the revenue aspect, profits begin at the machine level and are ultimately controlled by the technician's ability to properly diagnose issues and resolve them on the first service call while also performing any necessary maintenance at the same time. In this webinar, Duncan will share his insight and advice with dealers seeking to increase their service profitability.

Click here to register for the December webinar.

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