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Feb. 13, 2018
Issue No. 585

Hotel Discount Deadline is Tuesday, Feb. 20 —
Register & Reserve Your Room Today!

BTA Member Dealers Receive 2-for-1 Registration;
Can Use $150/$250 Discount Codes Received With Membership!

The 2018 Spring Break event will feature:
• Two keynote addresses led by Keith Lubner, channel enablement and acceleration expert
• Three additional educational sessions led by industry leaders
• Two dealer panels focused on millennial sales superstars and achieving service benchmarks
• Time to network with peers and exhibitors, including during a welcoming reception and breaks
• A masquerade party and dinner in New Orleans' historic French Quarter

For more information, click here.

Crawford Thomas Recruiting, a nationwide sales recruitment firm that specializes in the recruitment of business technology sales, MPS, management and support staff, is proud to offer discounted recruitment/staffing services to all BTA members.

As one of the only large recruiting firms that really understand the office automation industry, it's no wonder that OEMs and dealers coast-to-coast depend on Crawford Thomas' 50-plus in-house recruiters to deliver top talent.

Crawford Thomas Recruiting makes Fortune 1000 recruitment services available to all sales organizations, regardless of their size.

Sales, technicians, IT, MPS, MNS, management/operations and admin, please email or call (888) 649-6616.

For more information on BTA Hotline sponsorship, contact Brent Hoskins at or visit the advertising link on the BTA website. (Note: Sponsors are not endorsed by BTA and members should thoroughly investigate claims and offers made by them prior to purchase.)

BTA Welcomes 11 New Members

ACDI Releases Papercut 18.0
ACDI has released version 18.0 of its PaperCut software.

CoreDial Acquires Voice4Net
CoreDial LLC has announced it has acquired Voice4Net, a provider of contact-center-as-a-service (CCaaS) solutions.

Canon Launches Third-Generation imageRUNNER ADVANCE Second Edition Lineup
Canon U.S.A. Inc. has launched its third-generation imageRUNNER ADVANCE second edition lineup, a refresh of the three-time BLI Line of the Year award-winning platform.

Compass Sales Solutions Announces Sherpa Resource Center
Compass Sales Solutions has announced the release of its new Resource Center, a free module now available to partners utilizing document storage.

Xerox Releases New MPS Essentials Suite
Xerox channel partners now have a single bundle of core managed print services (MPS) software solutions to offer that will drive recurring revenue for themselves and better productivity for their small- and medium-size business (SMB) customers.

MWAi Adds Implementation Specialist to Team
MWA Intelligence Inc. (MWA) has announced another addition to the MWA FORZA team with a new implementation specialist, Duane Shoebridge.

Intellinetics Announces Beth Kelley as Director of Marketing
Intellinetics Inc. has appointed Beth Kelley, M.S. as director of marketing, effective Feb. 9, 2018.

CIT Announces Vince Mollica as Equipment Finance Lead
CIT Group Inc. has announced that Vince Mollica was named managing director of the company's Equipment Finance division.

Lexmark Testing Assistant Earns BLI Pick Award
Lexmark has announced its Testing Assistant solution has been recognized by the analysts at Keypoint Intelligence-Buyers Lab with a 2018 Pick award as Outstanding Education Solution.

Konica Minolta Leads in Loyalty for Eleventh Consecutive Year
A streak in client loyalty continues for the 11th year in a row as Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) has been ranked number one for client loyalty and the highest brand engagement.

Continuum Named Channel Influencer Award Winner By Channel Partners, Channel Futures
Continuum has announced it has been named one of the "25 Organizations to Watch" in the industry's first Channel Influencer Awards by Channel Partners and Channel Futures.

Canon U.S.A. Receives Accolades From Keypoint Intelligence-Buyers Lab
Canon U.S.A. Inc. has been awarded multiple industry accolades by Keypoint Intelligence-Buyers Lab.

Toshiba's Eco Copier Wins 2018 Better Buys Innovative Product of Year Award
Toshiba America Business Solutions' (TABS') hybrid copier, the e-STUDIO4508LP, has earned the Better Buys 2018 Innovative Product of the Year award for best monochrome copier.

SYNNEX Announces Five Executives Named CRN Channel Chiefs
SYNNEX Corp. has announced that CRN has named five SYNNEX executives to its list of 2018 Channel Chiefs: Steve Jow, senior vice president of sales; Rob Moyer, vice president of cloud, mobility and IoT; Gary Palenbaum, senior vice president of product management; Bob Stegner, senior vice president of marketing, North America; and Reyna Thompson, vice president of the CONVERGESolvSecure Networking Group.

John Sheehan Recognized as 2018 CRN Channel Chief
Sharp Imaging and Information Company of America (SIICA) has announced that CRN has named John Sheehan, vice president of channel sales, to its list of 2018 Channel Chiefs.

Click here for all recent BTA Hotline articles.

ProFinance 2.0 - Glen Allen, Virginia (a Richmond suburb)
Over the last 15 years, the principles of ProFinance have dramatically improved the performance of hundreds of dealerships. Now, with color, connectivity, software, managed print services (MPS) and managed network services (MNS), the business has changed — and ProFinance has changed with it. Taught by John Hey and Todd Johnson of Strategic Business Associates, ProFinance 2.0 incorporates these changes into the industry model, including benchmarks for MPS. With more than 30 key benchmarks, this management tool will help you and your team achieve double-digit operating income. For more information or to register online, click here.
Building My Business Webinar: "Ten Keys to Sales Management Success"
A sales manager works "through" employees to achieve goals. As simple as this sounds, it is not always as simple to do. With flatter organizations, increasingly diversified responsibilities, added pressures and less margin for error, the crucial role of sales manager is both more important and more difficult than ever. For today's sales managers, success does not just happen — it is created. In this webinar, Kim Ward of Learning Outsource Group will cover the most important and valuable keys to sales management success. When implemented inside an effective sales management operating system, these 10 keys produce unparalleled, elite, high-performance sales teams. Attend to find out what sales managers who continue to get it right are doing. Tool and application takeaways will be available for those who attend this powerful and instructive webinar. For more information or to register online, click here.
15-16 Spring Break - Hosted by BTA Southeast - New Orleans, Louisiana
Planned and hosted by the dealer volunteer leadership team of BTA Southeast, the Spring Break event is open to dealers from across the country. The event will feature: two keynote addresses led by Keith Lubner, channel enablement and acceleration expert; three educational sessions led by industry leaders; two dealer panels focused on sales and service; time to network with peers and exhibiting sponsors, including during a welcoming reception and breaks; and a masquerade party and dinner in the historic French Quarter. Dealer attendees can also enter the BTA Events Sweepstakes on-site. BTA member dealers receive 2-for-1 registration and can use their $150/$250 discount codes received with membership. For more information or to register online, click here.
BTA Sales Management Workshop - Owings Mills, Maryland
The BTA Sales Management Workshop is a career development "must-have" for sales management at all levels, and provides the knowledge, skills, processes and tools to immediately increase effectiveness and achieve higher levels of success. Taught by well-known industry trainer and facilitator Kim Ward of Learning Outsource Group (LOG), the workshop focuses entirely on the "how-to" skills that will help each attendee reach his (or her) full potential as a great sales leader and coach, as well as best practices to build and sustain elite, high-performance sales teams. For more information or to register online, click here.

For details on these events and to stay abreast of industry events, visit the
BTA Community Calendar.

The February issue of Office Technology, the monthly magazine of the Business Technology Association, is now posted on the BTA website. You will need your username and password to access the online magazine.

Click here to view the magazine online.

Click here for the Office Technology archives.

BTA Scholarship Foundation

Each year, BTA awards one $3,000 and a number of $1,000 and $1,500 scholarships to qualifying children of full-time employees of dealerships that are current BTA retail dealer members.

Since the 1984-85 school year, BTA has awarded 1,422 scholarships to deserving students, totaling $1,606,500. The BTA Scholarship Foundation is supported by continuing contributions from individual dealers, as well as manufacturers and distributors.

To download a scholarship application, visit The scholarship application deadline is May 1, 2018.

Visit for more information.

For more information on other BTA member benefits, visit

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