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Xerox 2017 Global Citizenship Report Shows Early Achievement of Key Corporate Sustainability Goals

Tuesday, November 14, 2017  
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Xerox has achieved several of its corporate "2020" sustainability goals for energy, greenhouse gas (GHG) emissions, water use and days-away-from-work rates across operations globally and is on track to meet most of the remaining goals.

The report is prepared in accordance with GRI G4 Guidelines and aligns with the new GRI Reporting Standards issued late 2016. It continues the Xerox legacy of reporting on corporate social responsibility for the 12th consecutive year.

The report provides an expansive look into Xerox's approach and performance in corporate social responsibility areas covering social, economic and environmental dimensions. These include customer health and safety, ethics, environmental sustainability, employee development, diversity and supply chain management. The primary focus is on those CSR areas that are of mutual interest to Xerox and its stakeholders including customers, employees, communities, investors, suppliers and non-governmental interest groups.

"Xerox Founder Joe Wilson created an iconic and innovative company that changed the way the world communicates, connects and works," said Jeff Jacobson, CEO, Xerox. "He also established our ethos and a sense of responsibility that resonates within each of us today. I often challenge our people to think about how Xerox can be a positive force for good. I'm amazed every day to hear the stories of giving back, the stories of our customers' successes thanks to the hard work of Xerox people."

The 2017 Report on Global Citizenship is organized around major areas that capture the essence of Xerox's citizenship efforts:

Corporate Governance: Explaining how Xerox manages CSR from the highest level of the CEO and cascading across the corporation to include each employee and the board of directors who have primary responsibility for CSR oversight.

Preserving the Planet: Based on a 2012 baseline, Xerox has reduced energy consumption by 20 percent and cut emissions by 28 percent — that is 92,000 metric tons of carbon dioxide equivalents (CO2e) across worldwide sites. That is equivalent to removing more than 19,000 passenger vehicles from the road annually.

Caring for Communities: In 2016, Xerox invested $1 million in The Xerox Community Involvement Program, which marries the voluntary spirit of our people with Xerox funding to improve communities where we live and work. More than 10,000 Xerox people participated in more than 900 projects.

Evolving the Workplace: Ensuring a workplace that is safe, diverse and fair to all, Xerox has developed easily accessible channels for employee feedback, including the Culture Survey, conducted in 50 countries and 19 languages.

Putting Customers First: Xerox customers are partners in innovation. The company uses collaborative workshops to explore the future of their businesses and identify new opportunities to apply our technologies to create new products and services for digital transformation that will solve their problems and enable the agile workplace of the future.

Good Business Practices: Named to the "100 Best Corporate Citizens" list by Corporate Responsibility Magazine for the ninth consecutive year, Xerox was also named to the 2017 World's Most Ethical Company listing, one of only 13 honorees that have been named to the list for all 11 years.

For more information about Xerox's citizenship activities, visit

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