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Canon Offers Expanded Email Content Management Capabilities Based on mxHero

Monday, March 19, 2018  
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Canon Information and Imaging Solutions Inc. (CIIS) has announced that the email and content management solutions offered by CIIS leveraging the mxHero platform now feature expanded capabilities. mxHero's popular plugin for Microsoft Outlook can now integrate certain cloud and hybrid content management services into Outlook's user interface. The new capability allows users to search and open emails saved to users' content management systems, such as Box, directly from Outlook.

The email and content management offerings by CIIS bring together Canon's information management expertise with mxHero's email management platform capabilities, providing integrated solutions for industries including legal, health care, government, non-profit and financial services.

Email remains one of the most challenging areas for organizations of all sizes to effectively manage and govern. The new mxHero plugin is designed to offer seamless access to the Box content management systems from the Outlook environment's user interface. Users can simply drag and drop emails to their compatible cloud storage folders to trigger content organization, retention policies, automated workflows, and even artificial intelligence and machine learning capabilities provided by the cloud storage service, to email content. Furthermore, new search capabilities allow users to search for saved messages using key words, recipient and sender address, and date ranges. Messages found through improved search capabilities can then be opened directly in Outlook for review, replying, etc.

"The management of unstructured content and in particular email is a vexing issue for companies of all sizes," said Dennis Amorosano, senior vice president and general manager, CIIS. "As we continue our commitment to transforming business processes for our customers, our relationship with mxHero is an important component in helping our customers to govern and manage email along with other critical business information."

"mxHero is thrilled by this new release, built directly in response to customer requests," said Alex Panagides, CEO, mxHero Inc. "Cloud content management and enterprise file sync and share (EFSS) platforms are being massively adopted by companies of all sizes, including government agencies. With mxHero, companies can leverage their investment in the cloud and extend those incredible benefits to their emails and email-based attachment content."

mxHero, including its newest functionality, is available from CIIS, authorized CIIS partners, as well as Canon's office technology dealers, including Canon Solutions America.

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