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BTA Hotline: News

Xerox Launches DocuShare Flex Platform

Tuesday, December 4, 2018  
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Xerox's DocuShare Flex cloud content management platform enables users to work from anywhere, collaborate on projects, connect with customers, track business transactions, automate paper-based workflows and intuitively organize documents and data without IT support.

The platform can now integrate with DocuSign and will soon grow to integrate with QuickBooks Online and Customers will be able to sync data and workflows from these third-party platforms within DocuShare Flex, allowing users to access the information they need, right when they need it. For example, instead of a legal department employee working between DocuShare Flex and DocuSign to complete the approval process for a contract, the user can simply review, sign and lock the document all within DocuShare Flex, eliminating the need to switch between platforms.

Dahill Office Technologies, a Xerox cpmpany and DocuShare Flex reseller, has seen firsthand how DocuShare Flex helps customers streamline business operations and is looking forward to extending that service with the platform's new features.

"With DocuShare Flex, we've been able to deliver a tool that enables customers to tackle complex manual processes that consume valuable company time, money and manpower," said Brad Rollins, president and CEO, Dahill Office Technologies. "With the latest updates to the platform, our customers will reap the benefits of a system designed to integrate directly with the third-party platforms they use daily."

With a new iOS app for DocuShare Flex, users can pick up projects where they left off while on the go. They can log on to view, download, capture, share and search for documents, or manage tasks such as routing or approving, with the convenience of a secure, cloud-based solution.

Additional updates to the DocuShare Flex platform include:
  • New Webforms add-on that creates and stores electronic forms, fills out requests, registers or onboards employees or customers and more, all directly on the platform.
  • A customizable accounts payable toolkit that can help reduce time to payment and increase efficiencies. For example, elements of the financial documents processing workflow can be simplified such as intaking paper and electronic invoices, recognizing and extracting key document data, three-way matching validation and auto-filling data as needed from ERP systems.
  • Enhancements that configure work queues to assign and prioritize tasks and delegate approvals to re-route when people are out of the office.
"At Xerox, our top priority is creating the technology to serve a constantly evolving workplace in need of faster, simpler, more secure processes," said Joanne Collins Smee, chief commercial officer, Xerox. "With the latest updates to our powerhouse DocuShare Flex platform, we are taking the complexity out of mobile work, cross-platform content management and multistep paper-based processes for both our enterprise and small- to medium-sized business customers."

DocuShare Flex capabilities (in English only) are available in the United States through Xerox sales representatives and Global Imaging Systems, a Xerox company.

In other news, Xerox has announced the appointment of Suzan Morno-Wade as executive vice president and chief human resources officer, reporting to Vice Chairman and CEO John Visentin and serving as a member of the company's Executive Committee.

Morno-Wade will work in partnership with the Xerox leadership team to drive a meaningful, impactful human capital strategy that facilitates and supports the company's transformation and success. She will instill best practices around talent management, learning, total rewards, and the organization capability required to drive business outcomes and future growth of the company.

"Xerox's DNA is built on innovation driven by our talented employees solving complex problems for our clients, often through the development of game-changing technologies," Visentin said. "Suzan's global human resources expertise is critical to our company as we reinvigorate the innovation engine, ensuring that we have the best people with the right capabilities, leadership skills and culture to bring our vision to life."

Morno-Wade joined Xerox in 2016 as vice president of Total Rewards, to lead the compensation and benefits strategy. She brings 20 years of experience to this post with a background spanning several industries including technology, oil and gas, industrial and consumer goods.

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