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BTA Hotline: News

ECi FMAudit Software Integrated With HP Devices

Thursday, June 30, 2016  
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ECi Software Solutions has announced the integration of its FMAudit software with HP printing and imaging devices. HP devices account for more than 50 percent of FMAudit's fleet. As with all OEMs, HP device specifications change often, which can lead to incorrect meter readings, inaccurate billing and lost revenue, as well as erroneous supplies and service delivery. The tight integration of FMAudit software with HP's devices will allow for more accurate data collection, give customers the ability to compare counter totals against the printer usage page to ensure correct billing and create opportunity for more advanced remote management features to be added in the future.

"Integration with HP is a great step in making device management through FMAudit even more precise," said Kevin Tetu, president, ECi FMAudit. "Now, as HP device specifications change, the new parameters can be updated remotely preventing reading, billing and supply errors for our customers. It will also save a lot of time since updates to HP devices will not have to be programmed into FMAudit. Accuracy and timeliness are essential to effective remote device management; this integration will definitely further enhance those factors."

"HP is pleased to be in an alliance with a leader like FMAudit to bring our partners a solution that will help them improve customer satisfaction and profitability," said David Laing, worldwide vice president of contractual channels, HP.

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