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Continuum Expands PSA Platform Offerings With Computicate PSA Partnership

Tuesday, July 11, 2017  
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Continuum has announced that Computicate PSA, an intuitive professional service automation (PSA) platform built for managed service providers (MSPs) worldwide, has integrated with the Continuum platform. Through the partnership, Continuum offers its MSP partners greater variety and customization based on their individual business needs.

The partnership streamlines processes and supports business scenarios, providing continuous synchronization of tickets and managed devices, and seamless workflow between Computicate PSA's 100-percent SaaS platform and Continuum's network operations center (NOC) and help desk. Requiring minimal configuration, Computicate PSA gives MSPs the ability to automate their managed service operations, improve productivity, and grants them full control of business processes, including workload predictability.

Computicate PSA's intuitive, web-based dashboard provides valuable real-time insights into business metrics, to oversee and optimize performance. The integration of Computicate PSA with Continuum's platform will also largely benefit international MSPs, as the platform has full localization for several countries.

"Our goal has always been to provide the best integrated PSA platform for MSPs," said Martijn van der Schaaf, CEO, Computicate PSA. "Our integration partnership with Continuum is a win-win for both organizations. Continuum is able to offer its customer base an additional option for a PSA solution and our users now have access to another integrated, world-class IT management platform."

Computicate PSA is the latest PSA vendor to announce its integration with Continuum, joining ConnectWise, Autotask, Kaseya BMS, Accelo and Tigerpaw.

"We're very pleased to be expanding our platform through our partnership with Computicate PSA," said Carl Resnik, senior product director for RMM, Continuum. "PSA platforms are an integral part of an MSP's business. By giving our partners a wide range of PSA options, they are able to select the one that best fits the requirements of their diverse client bases."

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