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Sample Letter to Revoke Goods
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This letter should be sent to the fraudulent telemarketer via certified mail. A copy should also be sent to BTA, to the Attorney General in your area, and to the Attorney General in the fraudulent telemarketer's area. This is a sample letter as a reference for you to work from. You may cut, copy and paste the text into your own document, being sure to customize where indicated.

Dear ___________________:

I am the purchasing officer for (your company's name). We received (amount) of (toner or developer) from your company. Please be on notice that we are hereby revoking our acceptance of the delivery goods for the following reasons:

(1) Misrepresentation of our normal supplier
(2) Inferior quality of delivered goods
(3) Quantity of delivered goods does not conform to the telephone conversation
(4) The goods were never ordered
(5) The goods were grossly overpriced

We require that you arrange to have the (toner or developer) picked up and returned to your business establishment. We will hold the shipment for pick-up within 30 days after your receipt of this letter. If the goods are not picked up within the time period, we will be forced to dispose of the goods.

Any future correspondence from your company to ours must be in writing. If you have (your company's name) on your records for any future orders, please cancel those orders as none have been made.


BTA Staff Attorney
222 S. Riverside Plaza, Ste. 2100
Chicago, IL 60606

Federal Trade Commission
Attorney General's Office

BTA's Vendor Members

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