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Building My Business Webinar Series
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Designed to help dealers improve the management of their companies, take full advantage of market opportunities and, ultimately, improve the bottom line.

Length: One hour
Cost: Free to BTA members

Click here to view past webinar PowerPoint presentations.

The following webinars have been scheduled:

August 2020


"The New Now: Using Business Intelligence & CRM to Stay Ahead of the Game"

4 p.m. Eastern, Thursday, August 20


Sponsored by:

Presented by Kristen Thom, director of support services, Compass Sales Solutions 

As office technology dealers continue navigating through the new now, what can you do to position your companies for growth? In this webinar Kristen Thom will highlight how combining business intelligence (BI) and analytics can provide up-to-date knowledge including: Uncovering opportunities with existing customers, such as upgrading expiring leases or turning overages into new copier sales; creating dashboards that tell you what you don't know, such as sales versus quota, year-over-year performance for reps, managers and teams, service metrics to help find new opportunities; integrating with your ERP to spot trends, manage company goals and get better business insights; maintaining sales momentum, such as accessing critical information on the go  – from your couch to your car  on any device, where and when you need it.

Document technology expert Kristen Thom has been in the print industry for more than seven years, working across implementation, product development and support. Thom is currently the director of support services for Compass | MITS | Tour de Force, and resides in the Boise, Idaho, area.





Click here to register for the August 20 webinar.


In the video below, Kristen provides a preview for the webinar:
September 2020


"Thrive Essentials: 4 Secrets to Thrive in Challenging Times" 

4 p.m. Eastern, Thursday, September 3

Presented by Dr. Coyte Cooper, keynote speaker/executive coach/corporate trainer,


This webinar will focus on outlining four "secret" essentials that professionals can implement to thrive in challenging environments. In the session, Dr. Coyte Cooper will discuss powerful habits designed to flip the script on prominent barriers like fear, negative noise and uncertainty so members can drive their performance in their careers and key areas of their lives.


Dr. Coyte Cooper is a bestselling author, international speaker and executive coach who is one of the premier experts in the area of leadership and maximizing performance. A former NCAA Division I All-American, TEDx Speaker, college professor and the CEO of Flip the Script, he has worked closely with thousands of proactive professionals the past few years to develop a unique transformational system that helps audience members radically enhance their clarity, focus, energy, motivation, passion and results on a consistent daily basis. Dr. Cooper presented the keynote session at the 2018 Capture the Magic event, hosted by BTA West in Las Vegas, Nevada.

Click here to register for the September 3 webinar.



"How to Be an Effective Employee While Working from Home"

4 p.m. Eastern, Thursday, September 17

Presented by Dave Dec, software productivity consultant & trainer, KnowledgeWave

The current outbreak of COVID-19 has increased awareness regarding the need for employers to provide a way for employees to work remotely while maintaining productivity. In this webinar, Dave Dec will share some best practices for being productive and professional when working from home. He will also explore strategies for managing your physical space, your digital assets, your mindset and your work relationships when working from home. He will also give some examples of using modern workplace tools that are readily available as part of Office 365.


With 30-plus years of experience in training and professional development, Dave Dec, software productivity consultant & trainer for KnowledgeWave Training in South Burlington, Vermont, brings his unique passion for helping others in the classroom, online, and on the job. Dec has led the implementations of new software and written courseware for multiple applications across industries to include telecommunications, e-commerce, public utilities, and local and federal government. Dec has in-depth experience in professional development skills training that include excellence in customer service, public speaking, communications and many additional professional development topics. Dec continues to specialize in classroom experiential instruction, delivering corporate and open enrollment training as well as creating custom learning content.  Dec's years training throughout many industries managing consultative learning projects have ranged from classroom to online, on-demand classes, and one-on-one coaching. His career has taken him to 44 states of the United States, four provinces of Canada, Europe, and New Zealand. Dec is also a member of the Board of Directors for the Vermont Association for Talent Development.


Click here to register for the September 17 webinar.

Watch this page for additional "Building My Business" webinars, to be announced as they are scheduled.

Interested in sponsoring a Building My Business webinar? Click here.

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