August 2024 Office Technology
Table of Contents
Click on the article title to access/download a PDF of the article.
Feature Articles
Automating Workflow
 Dealers address document management solutions
 by Brent Hoskins, Office Technology Magazine
Dispelling Myths
 The result is a positive & productive sales environment
 by Melissa D. Whitaker, Melissa Whitaker International
AI Insight
It's Just the Beginning
 Kyocera's perspective on the evolution of AI
 by Gordon Darling, Kyocera Document Solutions America Inc.
Principal Issues
Disaster Planning
 In business, it is crucial to expect the unexpected
 by Ken Edmonds, 22nd Century Management
Legal Perspective
The Perils of Text Messaging
 Rules to keep in mind when texting for business
 by Greg Goldberg, BTA General Counsel
Dealers Helping Dealers
Employee Retention
 Dealers share ways they keep service technicians
 Compiled by Brent Hoskins, Office Technology Magazine
Selling Solutions
Complacency Kills
 The lesson is clear: Never stop selling
 by Troy Harrison, Troy Harrison & Associates
Executive Director's Page
Oct. 3-4 Fall Colors Retreat Schedule Set
 by Brent Hoskins, Office Technology
President's Message
Gateway to Success Set for Sept. 24-25
 by Adam Gregory, 2024-25 BTA President