District Officers
Click a district on the map for contact information for each district.
BTA WEST DISTRICT OFFICERS
President
Pamela Feld
Triumph Technology Group
14712 Franklin Ave., Ste. G
Tustin, CA 92780
Phone: (714) 544-2679
BTA Member Since: 2001
Feld is an award-winning cybersecurity, AI, business technology and digital transformation consultant, speaker and trainer. As a founder and CEO of Triumph Technology Group, Tustin, California, she leads a national cybersecurity consulting, training and office technology firm serving organizations ranging from small and mid-sized businesses to Fortune 500 companies. A sought-after national speaker, Feld delivers engaging and impactful presentations on a wide range of business and technology topics including cyber and AI policy development and ethics, compliance and business continuity. Known for translating complex topics into practical strategies, she helps organizations strengthen security, improve operations and prepare for emerging technologies. Recognized for her leadership and advocacy, Feld was named Advocate of the Year in 2024 and honored as one of CRN's top 100 of the Channel. She currently serves as a board member for the WBENC National Forum and as president of BTA West. Feld most recently earned her AI Ethics Assessor certificate, one of just 200 in the world. She is a graduate of the Stanford Graduate School of Business and the UCLA MDE Program, and is widely recognized for her commitment to advancing STEM programs to underserved communities.
President-Elect
Robert Moore
Lockwood Moore Inc.
1610 Meadow Wood Lane
Reno, NV 89502
Phone: (775) 323-9057
BTA Member Since: 1979
Moore, president of Lockwood-Moore Inc., Reno, Nevada, launched his professional career in the electronic data systems field as a service technician with Lynch Communications Systems, a manufacturer specializing in data and voice communication solutions for the independent telephone network. Upon completing his undergraduate degree in physics, he advanced to the role of electronic engineer, where he oversaw manufacturing and systems testing for a broad range of the company's communication products — among them its time-division multiplex (TDM) common-carrier system and voice encryption offerings. In April 1975, Moore partnered with Ray Lockwood to acquire the local Smith-Corona-Merchant (SCM) branch; Lockwood has since retired. In the decades that followed, Lockwood-Moore Inc. built a strong reputation as a trusted provider of cutting-edge IT products and services throughout Nevada and California, earning recognition as one of the longest-established office technology dealerships in the country. The company began with typewriters and calculators, expanded into PCs, printers and copiers in the late 1980s, and installed its first computer network in 1988. It became a Kyocera copier/printer dealer in 1998, added Ricoh copiers to its lineup in 2008, and today rounds out its offerings with a full suite of IT services. Beyond his business career, Moore has been an active contributor to his industry and community, having served on the WOMDA (now BTA West) board and as a former president of the Reno Rotary. A man of wide-ranging interests, he holds an Open Water Diver certification, an amateur radio (ham) license and a pilot's license. He currently competes in USPSA Action Pistol competition (which he likens to ballet with a dangerous power tool) and maintains a keen interest in Extreme Long Range (ELR) shooting.
Vice President
Ben Johnson
Woodburn Company
2815 Rockefeller Ave., Unit Main
Everett, WA 98201
Phone: (425) 258-4402
BTA Member Since: 2009
Johnson is the president of Woodburn Company, Everett, Washington, where he has steered the organization's strategic shift from a traditional office technology dealership to a modern, IT-aligned enterprise services partner. Known for bringing a forward-looking, agile perspective to the industry, Johnson specializes in driving operational discipline and building high-performing teams capable of supporting complex corporate environments. Woodburn Company is a Pacific Northwest office technology provider specializing in managed services, workflow optimization and technology life-cycle solutions. Rather than simply selling hardware, Woodburn acts as an operational extension of enterprise IT teams. The company delivers predictable execution, strict accountability and long-term value, and its customer-first approach ensures that complex organizational structures stay streamlined, secure and efficient.
Immediate Past President
Richard Van Dyke
Advanced Office
14370 Myford Road, Ste. 100
Irvine, CA 92606
Phone: (714) 547-9500
BTA Member Since: 1987
Van Dyke, president and CEO of Advanced Office, Irvine, California, started out in the medical imaging and color computer graphics space and evolved his business into the office technology industry in the early 1980s. The company’s territory covers San Diego County to the northern part of Los Angeles County and east to the desert, covering six counties. As a traditional office technology dealership, Advanced Office has evolved by adding professional services and business process improvement offerings to assist customers in their digital transitions. Additionally, the company has a strong history of production print and wide format offerings. Van Dyke was one of the founding members and first president of the Select Dealer Group (SDG), a nationwide best practices group of office technology dealers. For the past 22 years, SDG has grown to become a significant place for dealers to continually hear what is working within dealerships as new technology and services are offered, and how to implement solutions, services and other business model changes for an ever-connected business community.
BTA MID-AMERICA DISTRICT OFFICERS
President
Jeffrey Foley
Apollo Office Systems
202 S. Hardie St.
Alvin, TX 77511
Phone: (281) 286-3600
BTA Member Since: 2021
Foley is the co-founder and COO of Apollo Office Systems, Alvin, Texas, a role he has held since 2005. Apollo is a family-owned and operated dealership and managed service provider based in the Texas Gulf Coast area. The company delivers technology solutions, products and services while pioneering new product development that includes robotics and agentic AI to advance its service platform and strengthen customer relationships. Previously, Foley managed multimillion-dollar capital projects at Verizon, negotiated high-profile contracts with organizations such as NASA and the FBI, and significantly expanded market share in the health-care, federal and education sectors. He holds an MBA from Houston Christian University and a BBA in economics from the University of Houston. Foley and his wife reside in Alvin, Texas. He actively volunteers with the Knights of Columbus and has extensive civic involvement, including past service as chairman of the Planning Commission and Board of Adjustments, as a UIL Judge and as a current chairman of the Civil Service Commission.
President-Elect
Scott Vonderharr
Midwest Imaging Solutions
10062 Flanders Ct. N.E.
Blaine, MN 55432
Phone: (612) 216-4501
BTA Member Since: 2018
Vonderharr is the president of Midwest Imaging Solutions in Blaine, Minnesota, where he began his office technology industry career in 2008. Midwest Imaging Solutions operates in the greater Twin City market and primarily sells Kyocera and HP product lines. The company has acquired four competitors over the past 10 years. Vonderharr has served on the IBPI Board of Directors twice, as well as several local boards including the Metro North Chamber of Commerce. He received his MBA from the University of St. Thomas in 2001.
Vice President
Ron Hulett
U.S. Business Systems Inc.
3221 Southview Dr.
Elkhart IN 46514
Phone: (574) 264-3065
BTA Member Since: 1999
Hulett, president and CEO of U.S. Business Systems Inc., Elkhart, Indiana, is a technology enthusiast with more than 35 years in the office technology and business process space. He is a high-energy person who is driven to find ways to help clients ease the burdens of communicating with others, keep their environments safe and achieve results. Hulett is also a multisport high school coach and a starving-artist musician. He has been married for 33 years, and has a son and a daughter.
Immediate Past President
Chip Miceli
Pulse Technology
201 Commerce Dr.
Schaumburg, IL 60173
Phone: (847) 879-6404
BTA Member Since: 1983
Miceli is president and CEO of Pulse Technology, a leading, multigeneration family business providing document solutions/MPS and managed network services/IT for the greater Chicago, Illinois, area, northern Indiana and Wisconsin. The company’s scope of services also includes videoconferencing, archiving, e-commerce, document solutions, office products, and the design and sale of office furniture. In the early 1970s, Miceli left the accounting industry to join the family business that his father, Vince Miceli, started in 1955. In 1988, he became an owner in the business following his father’s retirement. Under Miceli’s direction, the firm has expanded to include its headquarters in Schaumburg, Illinois, as well as other locations in Illinois, Indiana and Wisconsin. Over the years, he has grown the company through acquisition of several Chicago-area companies, as well as an investment in two northern Indiana businesses, McShane’s and Kramer Leonard, both of which are under the umbrella of Pulse Technology. In 2017, Miceli led his company through a rebranding with a new name — Pulse Technology. In 2024, Pulse opened an office in the Milwaukee, Wisconsin, area. Miceli has been an advisor and board member to a number of national trade associations and frequently speaks on issues related to MPS. He has also led his company to win awards including the Hyakuman Kai Award, the Elite Dealer Award and the Inc. 5000 list of fastest-growing businesses. Additionally, Pulse Technology has been named to the “Best Places to Work in Illinois” list by Workforce Research Group and media partner Daily Herald for 2021, 2022, 2023 and 2024. Miceli resides in the Chicago area and is active in community organizations, including his local chamber of commerce and business associations.
BTA SOUTHEAST DISTRICT OFFICERS
President
Tim Renegar
Kelly Office Solutions
163 S. Stratford Road, Ste. A
Winston-Salem, NC 27103
Phone: (336) 725-2566
BTA Member Since: 2003
Renegar is president and co-owner of Kelly Office Solutions, a Ricoh, Brother, Epson, Konica Minolta and Sharp dealership located in Winston-Salem, North Carolina, with branches in Greensboro, Raleigh, Swansboro and Charlotte, North Carolina. Renegar has more than 49 years of management experience in the industry. He has worked in corporate environments such as IKON and Sharp Electronics, where he served as president of North Carolina, and in dealerships such as Charlotte Copy Data and Triad Business Systems, where Renegar was executive vice president and co-owner. He has also served on various manufacturing and leasing company advisory councils, and Renegar’s dealership has been a BTA member for 20-plus years.
President-Elect
Brice Renegar
Kelly Office Solutions
163 S. Stratford Rd., Ste. A
Winston-Salem, NC 27103
Phone: (336) 725-2566
BTA Member Since: 2003
Renegar joined Kelly Office Solutions, Winston-Salem, North Carolina, in 2016 as a sales rep and became Pure Technology Director by 2018. Over the past decade, he has expanded the division from roughly 400 systems in the field to more than 2,000 units across four water purification brands, commercial ice machines and bean to cup coffee customers. Renegar’s leadership and growth of the Pure Technology portfolio helped pave the way for his recent advancement to vice president and partner at Kelly Office Solutions.
Vice President
Ashley Whisonant
Capital Office Products Inc.
1667 Lake Murray Blvd.
Columbia, SC 29212
Phone: (803) 407-4321
BTA Member Since: 2007
Whisonant is the managing owner of Capital Office Products Inc., Columbia, South Carolina, a second-generation independent office technology dealership serving businesses, educational institutions, health-care organizations, nonprofits and small businesses throughout the state. Since joining the company, she has helped drive growth through commitment to customer service, strategic partnerships and innovative technology solutions. Whisonant is passionate about helping clients navigate the evolving workplace technology landscape. An active member of the local business community, she is involved with area chambers of Commerce and regularly participates in networking and economic development initiatives throughout the Midlands.
Secretary/Treasurer
Bill James
2803 Audubon Trace
Jefferson, LA 70121
Phone: (504) 460-7376
BTA Member Since: 1971
James of Jefferson, Louisiana, started in the industry with Olivetti Corp. in 1971, working in sales, and then software development and support. In 1982, James started Micro Systems Inc., a networking VAR specializing in accounting software. For 21 years, he served as systems support manager for WJS Enterprises Inc.
Immediate Past President
Richie Creech
CopyPro Inc.
3103 Landmark St.
Greenville, NC 27834
Phone: (252) 756-3175
BTA Member Since: 1973
Creech has been employed with CopyPro Inc., located in Greenville, North Carolina, since May 1999. He started with the company as a setup and delivery technician, and has held several positions since then, including field technician, team leader, field service supervisor and, finally, his current role of director of service. As director of service, Creech oversees all field service activity and is responsible for ensuring that CopyPro maintains its excellent standard of service. Over the years, he has accrued vast industry knowledge. Creech’s ability to troubleshoot and quickly solve problems in the field has allowed the company to rise above the competition. He has won awards for Technician of the Year, Konica Minolta Technician of the Month and Service Manager of the Year. In 2022, Creech joined the BTA Southeast Advisory Board. He has a degree in electronic engineering technology from Lenoir Community College and was the captain of the school’s NJCAA basketball team. Creech remains an avid fan of the sport, as well as motorsports and hunting.
To visit BTA Southeast's website, click here.
BTA EAST DISTRICT OFFICERS
President
Susan Pangborn
Automated Business Solutions
415 Kilvert St.
Warwick, RI 02886
Phone: (401) 732-3000
BTA Member Since: 2008
Pangborn is director of operations and business analytics at Automated Business Solutions, located in Warwick, Rhode Island. She has 40 years of industry experience at a small independent dealerships and Konica Minolta, starting as a service dispatcher in the 1980s and moving through various other roles. Since starting at ABS in 2015, she has served as customer assurance manager, director of administration and, now, director of operations and business analytics. Pangborn enjoys her family, her dog and the beach. She is an avid New England Patriots fan and is a season ticket holder at both the New England Revolution and the Rhode Island Football Club. Pangborn is married to Jonathan, her husband of 36 years. They have one son, Zachary, 27, who is also a member of the ABS team. She has volunteered on various local community youth sports organization boards and served on the American Youth Soccer Regional Board as the CVPA from 2014-2018 and as president of the 715 Area for several years. Pangborn has been recognized for her contributions to youth soccer as the New England Revolution Super Liga Coordinator of the Year in 2014. She was also awarded the Junior Seau Award of Excellence for her community involvement and service to youth sports in 2013.
President-Elect
Lisa Emmons
BASE Technologies Inc.
23 Francis Clarke Circle, Ste. 1B
Bethel, CT 06801
Phone: (203) 797-2670
BTA Member Since: 1994
Emmons is the major account manager and solutions expert at BASE Technologies Inc., Bethel, Connecticut. Throughout her years with the company, Emmons has held various roles including director of sales, information provider and sales representative. She manages a territory covering Connecticut and New York while overseeing accounts nationally, delivering tailored solutions and expert guidance to her clients. Emmons is the chair of the OPTIMUS Foundation Inc., the fundraising arm for OPTIMUS Health Care Inc., which focuses on programs supporting the health and social welfare of women, infants and children. She is committed to public service and strongly believes in Base Technologies' statement: “To better connect with the communities we serve, we must give back to organizations that support them.” In addition to Emmons’ leadership role with the OPTIMUS Foundation, she volunteers with the New Milford Youth Baseball and Softball Association as secretary and is a member of the New Milford Parks and Recreation board. Emmons previous community service includes regional hospice and home care and RVNA Health. She is enrolled in New Haven University's Women in Leadership professional development program and provides curriculum advice. Emmons holds a bachelor of business administration in marketing from Western Connecticut State University and is currently pursuing her master's degree there.
Vice President
Bob Heffelfinger
Advanced Office Systems Inc.
841 Oak St.
Johnstown, PA 15902
Phone: (814) 266-9531
BTA Member Since: 2004
Heffelfinger started with Advanced Office Systems Inc., Johnstown, Pennsylvania, in 1992 as a fax specialist. He then served as sales manager and vice president before becoming executive vice president. Heffelfinger thoroughly enjoys the industry and the rapid changes that add to the excitement. He has built many relationships through his affiliations with the Business Products Council Association (BPCA), IBPI and BTA. Heffelfinger currently serves on the IBPI Board of Directors and he actively attends related meetings for all of the associations. In 2011, Heffelfinger served on Samsung’s Dealer Council and had the honor of presenting the company with an award at The Cannata Report’s Annual Awards & Charities Gala. In addition to his professional life, Heffelfinger is a deputy fire chief for the combination career/volunteer Richland Township Fire Department, chairman of the board of Richland Township Supervisors and second vice president for the Pennsylvania State Association of Township Supervisors. He also serves on many other nonprofit boards throughout his community. Heffelfinger is married to his company confidant Faith, and has a 30-year-old daughter, 15-year-old stepson and a four-year-old grandson.
Immediate Past President
Tim Seeley Jr.
Seeley Office Systems Inc.
P.O. Box 475
95 Broad St.
Glens Falls, NY 12801
Phone: (518) 793-5168
BTA Member Since: 2008
Seeley has been part of his family dealership, Seeley Office Systems Inc., Glens Falls, New York, for the past 21 years. Throughout his tenure, Seeley has held an array of positions, starting with deliveries and working his way up to president of client relations, which has been his title for the last five years. In Seeley’s current role, he is responsible for overseeing the sales team, maintaining relationships with major accounts and working with the management team to move the business forward. Seeley’s philosophy on growth and overall success for the company is to give back and give thanks to both clients and employees. Outside of his work life, Seeley enjoys spending time with his family, which includes his three young children. Otherwise, you might find Seeley playing golf, one of his favorite hobbies, at the local country club.